CURIOSITIES FROM CARAMELTRAIL TRAVEL BLOG

Caramel trail was amazing to work with. Both advisors were very easy to communicate with. They came up with excellent suggestions and were very quick to respond. The trip went so smoothly and we had a great time! They were flexible even with travel delays and us sleeping in one morning!

We just finished a tour of Portugal. Angela and Paloma took care of all the details of the trip to include airport transfers, hotels, gastronomy and tour guides. We basically flew into the country and they took care of the land portion of the trip. They remained in constant communication during the trip and answered all questions in less than 5 minutes. All of their guides and car/van drivers were professional and were able to communicate in English (and in Spanish also). Several experiences were tailored made for our trip, such as hiking through a vineyard in the Duoro region, a gastronomic tour of Porto, and a nice Sunday drive through the beaches of Algarve, among others. Our driver was excellent and made suggestions on the spot for our lunches, dinners, spots for sightseeing and photography, etc.

We had the best trip to Spain, including Madrid, Toledo, Granada and Seville. Angela and Paloma did an outstanding job of planning a perfect 9 days for us - from start to finish we thoroughly enjoyed our accommodations, our drivers, guides, tours and experiences. My only regret is not having more time - it definitely left us wanting a bit more time to explore each area. They also went above and beyond to help when my niece was ill for a couple days on our trip. We so appreciated the assistance they offered and last minute changes to our itinerary. All in all, it was a wonderful experience and one that we will never forget!

We had an absolutely fantastic trip to Spain and Morocco, with every detail handled by Carameltrail, specifically Angela, and then also Paloma during the actual travel. We loved working with Angela, going back and forth to fine tune our itinerary. She asked the right questions to make sure the itinerary matched our preferences for tours, hiking trails, photo ops, types of lodging, guides, etc. She handled every detail to perfection, making hotel reservations, plane and rental car reservations, drivers... everything! The lodging they set up for us was spectacular and memorable with unique and friendly boutique hotels. And when we had questions during the actual travel, Angela and Paloma were always available, at all hours!!! They even surprised us with special tips during the travel so we were able to enjoy some of their local favorite eats and activities. We highly recommend Carameltrail and will use them again!!

Our group of 6 experienced a most fabulous trip in Seville, Madrid, Lisbon and Madeira thanks to the expertise of Angela and Paloma from Carameltrail. We have worked with different travel agents over the years, but have never experienced the attention to detail, thoughtful planning, and wonderful execution as we did for this recent month-long trip. Angela listened carefully to our thoughts about the trip and scheduled experiences for us that were varied, authentic, and interesting. The guides that were secured for us were absolutely top-notch! We liked the fact that we had several guides for multiple days. All drivers were excellent and on time for each excursion. Throughout the trip, Angela and Paloma checked in with us each day to make sure we enjoyed our activities and constantly asked if they could do anything else for us. When we asked about hearing Fado music, they secured tickets for us at no extra charge. We have never had such personalized service. We would certainly use Carmeltrail again when traveling to that part of Europe. We wholeheartedly recommend them- you will not be disappointed. They exceeded every expectation we had for our trip.

Caramel Trail assisted us on our travels to Spain and Portugal. We cannot say enough great things about their recommendations, travel support and guidance throughout our entire trip. Whenever we contacted Angela or Paloma they responded within minutes every time. They literally made us feel as if we were their only clients. When our trip was disrupted due to weather on Madeira, Caramel Trail had us rebooked and accommodated within hours, which was amazing. We highly recommended them to anyone traveling and needing top notch support!

Samuel, Paloma and their team at Caramel Trail were the perfect coordinators for our trip to southern Spain and Morocco. No detail was left untouched and they made it all a seamless and stress-free adventure. We had a few situations that came up on our end including a flight delay and they were able to help us coordinate logistics to work out the timing. They are on call to help at anytime, confirmed meeting times with us and provided us the most wonderful drivers and tour guides that were so knowledgeable about the area. We could not recommend them more!

Angela and Paloma are the best. This is the second time we've used them and have also referred many friends to them. Their meticulous attention to every detail is incredible. Thanks for the memories!!

Carameltrail created an awesome itinerary for our family trip to Portugal! This is the second trip we’ve done with them. The tour guides they use are excellent and the drivers prompt and courteous! Samuel and Paloma are so helpful and responsive and provide very detailed information to make your experience flawless!

We just came back from Spain, and as always, we had a great experience and wonderful time! Carameltrail consistently delivers top-notch, exceptional, professional services for all our travel and accomodation needs. Their tour coordination is seamless. Real-time customer support, prompt responses which makes them stand out!

We worked with Angela and the team at CaramelTrail to plan our trip to Portugal and Spain, and they were absolutely fantastic. When our outbound flight was canceled and we lost a day of travel, they quickly and seamlessly adjusted our itinerary so we didn’t miss a single activity. Throughout the trip, there were several moments where we needed to make changes, and they patiently and efficiently handled every request with zero added stress. They were incredibly responsive to our preferences and even introduced us to a few experiences we wouldn’t have found on our own, which ended up being some of our favorites. I’d highly recommend working with them to create a trip that’s truly tailored to your vision.

Last year we did Spain and Portugal with Caramel Trail. This year we did Morocco. They provided us with a guide and a driver for every day we were there and some wonderful hotel accommodations and various local experiences. We had a great time and Caramel Trail is simply the best.

Carameltrail made our dream vacation to Spain a reality. I first connected with Angela in 2019 to plan a trip for 2020 that never came to fruition. When we finally started planning again in 2024 I reached out to Angela and she instantly picked up where we left off. She worked with us to refine the trip to meet our desires and schedules. It was such a pleasant and personalized experience. When it came time for our trip Angela provided us with so much information from places to visit and eat. There was immediate responses from Angela throughout the whole process even while in Spain she was instantly there to help when we missed our train to return to Madrid. She even took time out of her weekend to meet us and put a face with a name. All of the tour guides were knowledgeable and personable. All the drivers we had for transfers were also friendly and helpful. We fit a lot in 10 days but also had plenty of time to relax. I highly recommend Carameltrail to anyone looking for a personalized experience and peace of mind that you have someone in your corner. Thank you Angela and the Carameltrail team for a memorable vacation in beautiful Spain!

We had a lovely trip to Spain & Portugal with Carameltrail! It was a treat having drivers and guides at the ready. They were quick to respond and handle dinner reservations. Communication in whatsapp was stellar. The Tourwriter that you can easily access the itinerary is a plus on your phone. It was truly a wonderful way to experience these 2 beautiful countries. The guides were impressive. One thing that I would do, is let them know that you'd like some free time to shop at various day trips or else you won't get that opportunity. Would love to have shopped a little in Segovia. It was an amazing trip and would highly recommend Carameltrail!

Angela and Carmeltrail once again designed a wonderful and flawless trip for us! Further, her team stays in touch with you throughout the trip to ensure that things go smoothly and jumping in to correct course in the highly unusual circumstance that there is a small deviation. Cheers to Carmeltrail and we look forward to traveling with them again!

Caramel Trail is the gold standard that we rate other travel planners when we travel outside of Spain, Portugal or Morocco. I'd give them six stars if I could. Rating by: best hotels in best locations, pre-planned activities and the best private guides, quality drivers, food, rental cars, other recommendations, and SERVICE. Wonderful people that go out of their way to ensure the best of all holidays.

We had such a wonderful time on our trip with CaramelTrail. We had wanted to walk/hike throughout Northern Spain, studying the culture, visiting wineries, tasting pintxos and tapas along the way. Samuel and Paloma were able to provide all of these opportunities. Both drivers and guides were so helpful, knowledgeable and fun to be with. We highly recommend using Caramel Trail as a travel agency.

Booking our trip with Carameltrail was a no-brainer after our first trip to Spain. It was an incredible trip. This time we traveled to beautiful Portugal. They created a custom itinerary that perfectly balanced sightseeing, culture, and relaxation. Everything was so well organized—transfers, tours and accommodations all went smoothly. We loved how they included authentic experiences, like a guided food tour in Porto, a day trip through the Douro Valley wine region, a stop in a small historic village and time to relax along the Algarve coast before heading to Lisbon where we enjoyed a city tour that was custom to what we wanted to see. We ended our trip with an amazing day trip to Sintra and Cascais with a sailboat trip back to Lisbon-definitely a highlight and a perfect way to end our trip. Each recommendation felt thoughtful and tailored to what we wanted out of the trip. What impressed us most was their attention to detail—they provided tips on local restaurants, hidden gems, and even other sights we might want to see if we had extra time. We never once felt stressed; we could just enjoy Portugal’s beauty and culture. This trip was unforgettable, and we definitely recommend Carameltrail for your next adventure!

Our vacation was outstanding and camel trail was very responsive to all of our needs. We planned together and everything worked out perfectly. I will use them when we go anywhere they cover. 5 huge stars. May even ask them for references for areas they do not cover. Also all our guides agreed with the excellence of this company.

Our family of 4 (2 adults and 2 teenagers) just returned from wonderful trip to Portugal and Spain (Lisbon, Porto, Santiago, Ribadesella and Bilbao) expertly planned and supported by Angela and Paloma at CaramelTrail. We enjoyed all the hotels, private guides (including for city tours, cycling, kayaking and hiking), rental cars, transfers, and restaurants that were organized for us and greatly appreciated the on the ground support throughout the trip. I would highly recommend CaramelTrail for similar trips to Portugal and Spain.

I cannot speak highly enough about our experience with Angela and Paloma with Carameltrail. We traveled to Spain for our anniversary. Angela created a dream itinerary. It was very clear that she listened to our goals for the trip and gave us a superb experience. My very favorite part was that once in Spain, we didn't have to really think about anything. She handled every detail and both Angela and Paloma were available and extremely responsive via a WhatsApp chat set up for the trip when we had questions. I tell everyone who will listen that if they are ever traveling to an area where Carameltrail can handle the plans that they should reach out. I already have one friend who has set up a trip to Portugal with them and she is extremely excited!

I have used Carameltrail twice for two separate trips. One in 2017 and just recently in June of this year(2025). Both times we have had incredible trips that we will always remember and cherish. In 2017, we visited Barcelona, Madrid, Seville, and Malaga. Our hotels were great, our tours and tour guides were excellent and we were treated very kindly wherever we went. The trip was planned by Samuel Rojo and his team and we were so impressed with Spain, we wanted to visit there again for our 10th anniversary. Samuel recommended Angela and Paloma to plan our trip to Northern Spain and they also did an excellent job of doing so. Again, it was a trip we will remember for the rest of our lives. We visited the lovely towns of San Sebastián, La Rioja, Ribelsella, and Getxo, near Bilbao. Everything went like clockwork. We were always picked up on time by our courteous drivers and treated kindly. The tour operators we educated and knowledgeable. So much to see and do. The weather was also very nice this time of year, averaging 75F during the day and 60’s at night. A nice reprieve from the very hot weather of Florida this time of year! Two thumbs up Carameltrail! And thank you!! Doug and Lisa Gadsby

Carameltrail is a wonderful travel agency! I would highly recommend them without hesitation. Angela and Paloma planned the itinerary for our family of 10 from Madrid to Barcelona. They planned several side trips that were amazing (Toledo, Segovia, Costa Brava). From the moment we got off our plane, everything was planned for us to perfection. Thank you, Angela and Paloma, for our wonderful memories. Bravo to Carameltrail.

Carameltrail did an amazing job. We have booked several other high-end luxury tours thorough other sources and found Carameltrail's the most well planned and managed. The itinerary reflected what I wanted and was complete with notes for our free days. Others have included the "free-day" notes but nothing as useful as Carameltrails.

5-Stars for sure and could definitely go higher!!! We just got home from an 11 day trip to Spain to celebrate our 30th Anniversary: Spain has been a bucket list destination for both my wife and I. We started planning with Angela from Carameltrail over a year ago, and she was knowledgeable and attentive the whole time. Someone stated in a review post, “The experience was seamless and stress-free.” We couldn’t agree more!!! She used our specific wants and needs and created a brilliant itinerary which was precise and interactive using Tourwriters. We visited the Basque Country and Northern Spain (Bilbao, San Sebastián, Pamplona, Barcelona, and Girona). Angela and Paloma also created a group for just the four of us on WhatsApp for contact while we were in Spain; whatever we needed 24/7, they were in communication. All details were clear and concise, and every portion of the itinerary was luxurious. The itinerary had all flights, luxury private car service, first class train tickets, and hotel accommodations at 4 and 5 star hotels all easy to see and review. We had private walking tours in all cities, private pintxos tour and city tour in San Sebastián, private VIP entrance for tours and museums and churches in all cities (Sagrada Familia can’t be described in words or pictures), informative tour of beautiful Girona, dining at Michelin Starred Restaurants, balcony viewing of the Running of the Bulls and private city tour of Pamplona, etc. All of the guides and drivers were amazing, friendly, and timely. We had one issue where it looked like we had a private driver to the train station for our tour from Barcelona to Girona, but when we notified Angela and Paloma, they quickly realized what had happened, responded, and worked with us to make our day amazing. We have traveled all over the Americas with great travel agencies, but Carameltrail has been by far the best agency to work with; every detail was meticulously thought through. The communication before, during and after the trip was impeccable. This was our first trip to another continent, and they made our visit memorable and stress-free. If you plan on visiting Spain or that part of the world, don’t hesitate to use Carameltrail. We plan to visit Southern Spain in the future with our children and will definitely use Carameltrail!!! Thank you Angela and Paloma, as well as all of our guides and drivers. You made our anniversary trip truly special!!!

Carameltrail travel specialists were absolutely fantastic! Samuel did a great job of helping us plan our trip. They coordinated everything from hotel reservations, transfers, tour guides, car rental and train trips. Paloma provided excellent assistance during our stay. She helped us out when we got lost driving, making train schedules and even finding medical service. We would highly recommend them for your travel needs.

What a perfect trip planned for us by Angela and Paloma at Carameltrail. We moved around a lot and they handled it all without a hitch. They took the time to learn what we wanted, from fun in Barcelona to walking the El Camino trail for a spiritual experience. The tours they arranged were fantastic with expert guides who shared so much about Spain’s treasures. They answered any questions we had before or during promptly and with just the info and choices we were looking for. They are very professional and talented. Use them for a trip to Spain!

We are just returning home from the best vacation ever and I can't recommend Carameltrail highly enough! Angela with Carameltrail guided us in the planning process before our journey begin and stayed in contact during our travels. The experience was seamless and stress-free. Angela is incredibly knowledgeable, attentive, and genuinely cared about creating the perfect itinerary. She took the time to understand our preferences and suggested unique destinations and activities. Angela cared so much she met us at our hotel in Madrid. During our travels we were in contact with Angela and Paloma by WhatsApp and they created a Tourwriters App we could use to keep our schedule at our fingertips. Every detail, from flights, private drivers/car service, train tickets, and hotel accommodations (we often said we must be living right to get this room) but we knew the real truth was Carameltrail. We enjoyed walking tours, Tapas tours, private cooking class & a farm to table lunch experience in a private home in Portugal national forest. All these activities were planned by Carameltrail. We talked with all the guides and drivers we came in contact with and they all appreciated the working relationship with Carameltrail. Not one detail was over looked and they were quick to answer if we needed anything during our travels. If you are looking for a travel planner that truly goes above and beyond, look no further. This trip was Spain and Portugal. We will be booking Morocco in the near future with Carameltrail.

This is the second time we have dealt with Samuel and Paloma, and both have been exceptional. They were in constant contact with our guides, making sure nothing went wrong. If we decided to alter plans in the middle of our trip, no problem. I would recommend them to all.

We have just utilized Carameltrails to plan out recent trip to Spain and Portugal.The timing, planning, itinerary and communication were were all essentially perfect -I do not think it would be possible for any travel planners based outside of Spain to provide equivalent service. They were spot on in every recommendation to our itinerary and provided us with a smooth, easy and carefree trip. Paloma and Samuel were in touch with us daily and, also, at a moment's notice to answer questions. The gastronomic experiences they arranged for us were both authentic and outstanding - perhaps the most memorable part of the trip. We had a single unforeseen problem with one of our pre-arranged transportation modalities and they were able to address it professionally and completely within a half hour. They were superb and I recommend them without hesitation.