Reviews

Letters and e-mails from our travelers

OUR TRAVELERS

Reviews

These are some of the letters and e-mails our travelers have sent us after their trips. We couldn’t be happier!

I cannot say enough amazing things about Samuel and the trip he planned for my family. Every detail was seen too, every guide was informative and fun, and every driver was waiting for us at the exact time. If you are traveling to any region of Spain, Samuel and Caramel trail is a must!!!

Rebecca Brown, (Charlotte, North Carolina. USA)

We just returned from Spain (Madrid, Tenerife and Barcelona) organized by Carameltrail. Outstanding experience, Carameltrail staff was very responsive to questions. The guides they provided were in a class of their own in terms of their knowledge and great personalities. I look forward to planning a trip to Portugal with Carameltrail.

Tammy Tucker, (Davie, FL. USA)

Carameltrail did an outstanding job. This was one of the most memorable trips I have ever taken – a trip of a lifetime. Angela was very attentive and responsive throughout the entire journey. Due to the earthquake in Morocco there were a few glitches which were handled quickly, expertly and seamlessly. The guide and driver were experienced and excellent.

I consider myself to be a discerning traveler (and a tough grader) and I highly recommend Carameltrail.

Jens Jorgensen, (Bath, Maine. USA)

My wife and I recently spent two weeks touring Portugal and had an absolutely great time, which was due, in no small part to the wonderful services provided by Carameltrail. The company helped us design and refine our itinerary, recommended and made reservations at terrific and well situated hotel, arranged for fantastic guides in various places, including, Lisbon, the Algarve, Evora, Coimbra, the Douro Valley and Porto. In addition, Carameltrail arranged for our rental car and for rides to and from the airport. In short, Carameltrail took care so many of the logistics of the trip that all we had to do was to enjoy ourselves.

In addition, while my wife and I traveled by ourselves, a representative was always available for guidance and/or assistance whenever we contacted them. On one occasion, as we were driving to the Douro Valley, we got a bit lost on some back roads. We then were able to call Carameltrail who not only provided important information, but texted us a Google map that allowed us to find our way.

I can recommend Carameltrail without any reservations and would utilize their services again. Jim

Jim Gross, (Newtonville, Massachusetts. USA).

We just completed a 14-day Spain and Portugal tour arranged by Carameltrail. This is the first time that we took a private tour. With the help of Carameltrail, We were be able to plan the itinerary according to our interests and preferences. We also found that travelling with a small group is more relaxing, not rushing by the rigid schedule imposed by a large group tour.

Carameltrail had provided good services through out our trip. All hotels are centrally located and convenient to points of interest. The chauffeurs are polite and professional and pickups are always on time. The local guides are very knowledgeable and well-versed in topics of interests. The communication with Carameltrail during the whole trip via WhatsApp were great. We got answers to our questions back in minutes.

Overall we had a great experience with Carameltrail and would highly recommend it to people who would like to take a small group, private tour to Spain or Portugal.

Robert Tsao, (Sunnyvale, CA. USA).


We just returned from an amazing vacation in Spain.
Angela with Carameltrail, planned the entire trip. It was the perfect balance of activities based on our interests including some requested free time.

I loved the cities she chose as our home base with great day trips many days. All of the accommodations exceeded expectations and the breakfast at the hotels was amazing. We had tour guides, frequently the same one, in each city which was great. They all spoke fluent English and were able to give us some insight into the Spanish culture in addition to providing great tours. The transportation to and from airport/train stations was professional and in very comfortable vehicles.

Angela or her colleagues were available through Whatsapp literally day or night if we had any issues.

I highly recommend Carameltrail to anyone traveling to Spain. We will be using their services in the future for travel to Portugal and/or Morocco.

Best regards.

Sara S., (North Oaks, MN. USA)


Hola Samuel Greetings from Ann Arbor.
 Max and I sincerely thank you for all the personal attention you and your team gave to our adventure. You listened so carefully, sized us up correctly, gave critical advice, and, finally, developed the perfect plan for us. All of the transportation arrangements were smooth and the accommodations were lovely.  The guides were outstanding!

Each one was knowledgeable and engaging.

Max and I thank you for all you did for us and wish you well.

Best regards.

Mary Wisgerhof, (Ann Arbor, MI. USA)

Dear Samuel and Paloma, I wanted to take a moment to express my heartfelt gratitude for the amazing trip you arranged for us to Spain. The itinerary was perfectly planned, and every detail was taken care of. The hotels were top-notch, and the tours you put together for us allowed us to fully immerse ourselves in the local culture. The tour guides were marvelous and so knowledgeable. They educated us and made us laugh and made us feel at home everywhere we visited. The kids especially have been so impacted by this experience.

Your expertise and attention to detail made this trip a truly unforgettable experience. I especially appreciated your prompt and helpful responses to all my questions and concerns. Your willingness to go above and beyond to ensure our seamless and enjoyable trip is greatly appreciated.

I will definitely recommend your services to anyone planning a trip in the future. Thank you again for making our trip to Spain an unforgettable journey.

Warm regards,

Marysol Duffy

Marysol Duffy, (Colts Necks, New Jersey)

We recently returned from a two-week trip to Spain which was arranged for us by Angela Vigil Martinez and Carameltrail. It was a fantastic vacation from beginning to end.

Angela helped us plan out the itinerary and arranged for all our drivers, guides, train reservations, and hotel accommodations. We had several pre-trip telephone calls and emails during which Angela carefully listened to our interests and provided us with many excellent recommendations to plan our itinerary.

There were a lot of moving parts, but, despite this, everything worked out seamlessly. Angela was in constant contact with us throughout the trip and was incredibly responsive to any minor problems we had.

We would definitely use her and her agency for future travel and are recommending her to our friends. She made this vacation an excellent experience.

Mark & Linda Dresnick, (Pinecrest, FL)

Samuel, You’ve made it a perfect journey!!! Thank you so much! We’ll be sending friends your way!   5 stars for both of you.

😃👍

Nancy B., (California, USA)

Good morning , Samuel, from Chicago. We arrived home Thursday evening and as with all travel, it’s wonderful to go away and explore and also wonderful to return home. So now we have the beautiful memories that you helped us create with such an incredible trip. We will continue to share with others about Caramel Trail.

Wishing you and Paloma and your family warm regards and thanks and we will definitely follow your continued success and be in touch. A million thanks again for everything.

Ronna Ash, (Chicago, IL, USA)

Samuel, 
Thank you to you and your team for organizing our recent trip to Portugal and Spain. The hotels were great, the tour guides very engaging, we saw some truly wonderful sights, and your ongoing availability to answer questions was very helpful.

thanks again,

Kevin + Mary-Helen

Kevin & Mary-Helen McMahon, (Burlingame, CA, USA)

Dear Angela and Paloma,  we were impressed at how quickly you would respond to a question no matter what time we seemed to ask it!  Overall I was very pleased with the service you offered. We loved the hotel in San Sebastian as you suggested we might and also the breakfasts you mentioned in Majorca were outstanding. Drivers were great and the guides were always knowledgeable — some more fun to be with than others!

Thank you for all your personal suggestions–that was helpful and much more personal.  There are lots of balls in the air for you and you all juggled them quite well. Thank you.

Stay safe and is you ever come to Colorado–you are welcome!  Beth

Beth B., (Colorado, USA)

We were honoured and privileged to have Samuel’s travel agency take care of us in Morocco. He has really taken the extra mile in fully providing excellent service to us, from the moment we arrived in Morocco until we left.

We had a terrific time there because of his great Agency. We highly recommend his travel agency for the whole world, as he is very reliable, helpful, gracious, professional and very competent. He provided everything as he had promised, and it was a super trip.

Thank you 😊, Samuel, for the outstanding care which you have provided us!l

Soad Mansour and Raymond Sommereyns, (New York, USA)

Thank you for all your assistance! We also want to express our gratitude to Ricardo, Antonio, Diogo and Pedro. We had so much fun on each of our tours and it wouldn’t have been as special without each of them.

The Fado dinner was an awesome experience as well. One of our favorite parts of the week was the picnic in Douro Valley.

Please pass our comments along to all involved in our memorable week. Thank you again!

Michelle and Jim

Michelle and Jim, (New Orleans, USA)

Hi Samuel and Paloma. Thank you so much for help our trip to Spain. 

We really enjoyed and learned (and ate) a lot and if we had more time we would have wanted to stay longer and explore more regions/cities.

Pls relay our appreciation to all your guides. The experience was also amplified by dedicated/passionate guides like them.

We will be back for sure! (And also Morocco/Portugal)

Thank you!

Mr Maa Gokingyok, (Manila, PHILIPPINES)

Thank you, thank you, thank you, to Samuel, Paloma and the rest of the Carameltrail team for making our delayed 40th anniversary trip to Spain absolutely perfect!.

We began planning a 18-day trip to Spain/Morocco in 2019 for April 2020. Then, because of the pandemic, over the next two years we worked with the Carameltrail team to postpone and rebook our trip twice, and then to redesign the itinerary six weeks before our September 2021 departure to eliminate a week in Morocco due to Covid concerns there, and extend our time in Spain by another 10 days. Throughout this process, Samuel and his team were extraordinarily patient and flexible.

We had a number of tours Carameltrail had arranged with local guides. Activities ranging from historical tours (Cordoba, Granada, Sevilla and Toledo), combination history and tapas/pinxto tours (Malaga, Sevilla and San Sebastian) and hiking/winery outing (outside of San Sebastian). All of the guides were very experienced and knowledgeable, and had at least 20+ years of experience. More than that, the guides were all lovely people who had a deep respect for Samuel and Paloma, their professionalism and their attention to detail.

The hotels Carameltrail recommended were fabulous, the optional driving stops (and pace) they had suggested were perfect, and their restaurant recommendations were top notch. They created a WhatsApp chat group so that we would have easy access in case of questions, and either Samuel or Paloma would answer literally within a couple of minutes.

Carameltrail provided superb services, incredible flexibility, and timely responses to any questions we had throughout our planning process and our trip. Highest recommendation!!!

Málaga Plaza Constitución

Michelle and Tony Johnson, (Burlingame, CA. USA)

We had a great trip to Spain. Thank you and Paloma for everything. I will miss our email correspondence. It seems like we have been emailing for over 2 years now. Keep me in mind for a trip to Morocco in a few years and look me up if you are in Alabama.

Joel M., (Birmingham, Alabama. USA)

Carameltrail went ‘above and beyond’ as travel agents during our trip to Spain June-July 2021. They took away our angst about traveling during uncertain COVID times, keeping us posted on the changing COVID requirements and assisting us at every step of our trip. Examples 1) they texted us when the French border opened for documented vaccinated travelers to drive in without testing to allow our route from Barcelona to San Sebastian that crossed the French border, 2) arranged a convenient, fast COVID test right at our hotel before flying back home (we lost only mere minutes of precious vacation time!). Then of course are the other reasons we choose Carameltrail – Samuel and Paloma’s unparalleled attention to detail, responsiveness, translation assistance, best local tour guides, and clout to make dinner reservations, etc. for access that tourists simply don’t have without their help!

Dino & Alyssa Sakkas, (Cupertino, California. USA)

We arrived home safe and sound. Our trip to Spain and Morocco turned out great. I would like to thank you for the details arrangement and quick response all the time. Sevilla was my first pick. Tapas was my most favorite food. Paella is my favorite always. The morning for Trinan old path and tapas tour was memorable.
I like Morocco a lot too, It is such a mystical place.We have learned so much about Morocco of the first visit. You are right without a good guide, we may not survive in those old ancient town. We tried a few excellent local restaurants. The food requires special taste.
Our tour guide, Abbdou, a very due diligence guide. The driver, we called him Mr. R was very kind.
The New Year Eve dinner was a kind of drag for us, ( sorry to say that), the food was great and beautifully presented: 1 appetites, 4 main dishes and 2 deserts. It took 3 hours to finish them. Services were wonderful though. My sister ate to 3rd main dish, she was too tired to continue. Anyway it is a new experience to us. Me and my husband hung on to New Year’s Day to say goodbye to 2019.
Over all, we enjoyed our trip. Thank you! Wish you a happy and prosperous new year!

Ivy Ting, (Los Altos, CA. USA)

We had such a fantastic vacation. It was great meeting you as well, and if I know anyone else planning a trip to Spain I will have them get in touch with you as well. Thank you again for all your time and hard work.

Jason Baker & friends, (Toronto, Ontario. Canada)

The Carameltrail travel agency, and specifically Angela Vigil Martínez, planned a wonderful trip for us starting in Lisbon, Portugal and finishing in Barcelona, Spain. Our trip included stays in very nice, well located hotels and tour guides in every city who were very enthusiastic and knowledgeable.
Angela recommended sights to see during our free time, restaurants in which to dine in every city and many other tips for traveling in a foreign country.
Carameltrail also provided portable WiFi that was very helpful while driving from city to city. We could use it for help with directions as well as reading up on the places we were about to visit.
Angela was in close contact with us, able to answer any questions we had. We even had the opportunity to meet Angela in one of the cities we were visiting. This trip was everything we had hoped it would be. I would highly recommend this agency and Angela and hope to plan travel in the future with them.

Beth Keegan, (Maryland, USA)

We are all home and back to reality as the saying goes. We’ll be talking about our trip for years to come and look forward to sharing our memories with our friends and families. Samuel, I commend you for planning an itinerary of diverse activities, promptness in responding to our texts & emails,  and keeping in contact with the group throughout the trip. We always felt assured that we were being taken care of. It is said the driver can really make a vacation… and that was Pancho. Especially for a lengthy trip, he was superb.
You and your staff deserve a round of applause for a job well done, everything went so smoothly. I know the others have expressed their appreciation for your planning and services and would like to submit a review also.

Brenda Goo, (Gilrow, California. USA)

Our experience with you was terrific.When are you coming back to the states? 😉 “Hi Sam, what a wonderful trip to Portugal and Spain! I have only wonderful things to say about the amazing journey you planned in for us. And you were always ready to solve any problem.

Richard Beller, (Napa, California. USA)

Each of our guides that the company set us up with had expert knowledge of the region visiting and more importantly they became our friends! We never felt like “clients”. We felt like we were traveling with friends from Spain and learning and experiencing their country through their eyes!

Constantine Bulauitan's review for Carameltrail

Constantine Bulauitan, (Red Banks, New Jersey. USA)

My husband and I planned a trip to Portugal with Carameltrail and we couldn’t have been happier.
They customized our trip to our wants and needs and we loved everything about it.
Angela from Carameltrail is just wonderful. She planned the perfect vacation and we hope to connect with her again when we go to Spain.

Don & Paula K., (Novato, CA. USA)

We just wanted to Thank you so very much for planning another fabulous Caramel Trail vacation for us! We absolutely loved all the places we visited in Portugal. To our delight, it was a fantastic surprise to see the same driver we had in Spain again and have him as our amazing driver.
Our wonderful tour guide, Eugenia and our driver were a great team and we so enjoyed the many memorable places they had us visit. The palaces and castles were incredible, especially Sintra! The hotels we stayed at were beautiful and very comfortable and the Portuguese people we met couldn’t have been friendlier.
Sure hope you and your family are doing well. Many more thanks for the awesome memories. The only thing missing from this trip was not seeing you, like we did in Spain!
Hugs… and all the best always!
Patti & Ed

Patti K, (Newport Coast, CA. USA)

Susan Channel, (South Lake Tahoe, California. USA)

Our travel planner was helpful in meeting our needs, answered all of our questions, and fine-tuned our travel itinerary based on our interest and travel style. Before travelling, we informed the planner that our group is Deaf and do not need the service of a sign language interpreter. Written documents given to us about the historical sites and our Boogie Board (electronic devise for notes) for communicating with the guides would be sufficient. Just a few days before the trip, he informed us he found American/Spanish/International sign language (ASL/SSL/ISL) interpreters in Spain would accompany my group to make the travel experience more meaningful with no extra charge. We were so impressed with his kind offer. 10/10 for our drivers/tour guides! All of our guides (Morocco and Spain) have a wealth of knowledge – great personality – very vibrant, full of educational information, and very competent. Our guides have great attention to details and made sure there was anything we needed as well as made sure safety was high on the list.

Fred Mangrubang's review for Carameltrail

Fred Mangrubang, (Ashburn, Virginia. USA)

Just returned from a two week vacation in Spain and Portugal arranged by Carameltrail. When one travels in strange lands, he or she expects there to be some confusion and problems. While our problems were extremely minimal and our confusion nothing out of the ordinary, we stayed calm knowing that Samuel, at Carameltrail, had our back.
Samuel prepared the private trip through Spain and Portugal, and then made slight changes based on our feedback. He selected the hotels (they were very nice hotels located in excellent locations) and made suggestions for dining and places to visit when not on an organized tour. When an issue arose that we could not handle on our own, we would send Samuel a text. Regardless of the day or time, he would promptly respond. He was patient with us and more than gracious with his time.
We travel abroad at least once a year, if not more frequently. The trip to Spain and Portugal prepared by Carameltrail was one of our best. We, the four travelers, recommend you to Carameltrail without reservation.

Mark Mestel, (Shoreline, WA. USA)

Don’t even think about traveling in Spain without Angela Martinez’ planning assistance! Every detail was perfect, from safe drivers in comfortable and clean cars to knowledgeable guides who spoke excellent English to restaurant recommendation to the right hotel accommodations for our needs.
Angela enabled us to relax about logisitics so we could focus on the sights.

Nancy J Padgett, (San Francisco, CA, USA)

The level of service and attention to detail was impressive […] Our planner made thoughtful changes to our itinerary based on our wishes […] I received regular messaging from the trip planner […] Cleon Yee's review for Carameltrail

Cleon Yee, (Burlingame, California. USA)

Angela planned a wonderful trip for my husband and two children to Portugal and Spain. Everything ran very smoothly and she was always accessible if we had any questions during our trip.
The guides that Carameltrail provided were very knowledgeable and friendly. We enjoyed all the activities Angela reserved and were happy with the accommodations.
We highly recommend using Angela and Carameltrail. They did a fabulous job!

Ninka Lippard, (Pennsylvania, USA)

Thank you Samuel for the amazing 17-day trip to Spain & Portugal Samuel you prepared for my husband and I.
Our 5-star hotel accommodations were absolutely wonderful and always in the heart of each city we visited. Your local tour guides were super fun as well as informative. We liked that they all knew each other and had wonderful things to say about Carameltrail.
We very much appreciated having the wifi device you provided us for our journey so we had constant access to the internet each day – helpful for using Google Maps to get us places on our own. Communication with you while planning our trip AND during our trip was easy and you always replied immediately which was very much appreciated.
Finally, it was a pleasure to have met you in person in Madrid when you popped in to check on us to be sure we had everything we needed and were having fun. You have an extraordinary attention to detail Sanuel and I 100% recommend your company to anyone seeking travel plans to Spain and Portugal.
We will definitely be back so you can plan for us another travel adventure in the futre. Bravo to you! Muchas Gracias.

Ivy Kessel, (Malibu, CA. USA)

Best vacation we ever had thanks to Carameltrail. We had them pick us up at the airport, arrange our hotel in a popular area (which was perfect, close to everything), then the tour of the city was absolutely incredible.
We fell in love with Barcelona thanks to our tour guide, who knew everything about the city! She recommended places to see on our day off, resturants to eat in, food to order, she was wonderful! When it came time to go on our cruise, the driver was on time and perfect as always. We also had them pick us up from the cruise.
Everyone was professional, top of line, incredible! Highly recommend!

Sherri Pivowar, (Pembroke Pines, FL. USA)

I cannot say enough positive things about your services in planning our trip. The hotels, restaurants, and attractions were great.
I want say especially that the tour guides in Barcelona, San Sebastian, and Granada were exceptional. They are jewels. Each of them was highly professional and went out of their way to assist us and our experience special.
I could say much more about all of them. They were so knowledgeable and we felt like we met three new friends.
Finally, I must thank you so much for your understanding and assistance throughout our trip. You have made it a wonderful experience for us, far better than we could have expected from any travel service. Dewey and Nancy.

Dewey Cornell, (Charlottesville, VA. USA)

Just back from a wonderful Barcelona; Porto, Lisbon trip.. Our third using Carameltrail.
Could not have been happier, Great guides who personalized the tours to our interests. Perfect -hotel locations and a sweat the details attitude by Angela who was always available and responded quickly to the inevitable travel hiccups like delayed flights. This company does a great job!
ps. I am a pretty picky traveler so don’t do high praise reviews unless I really believe it.

John Jonas, (Virginia, USA)

Laurie Jess's review for Carameltrail

Laurie Jess, (Salt Lake City, Utah. USA)

Angela of Carameltrail did a amazing job creating a unique trip for our family. The trip to Spain and Portugal was completely stress free since everything was so well planned.
We visited Lisbon, Sintra, Cascais, Seville, Cordoba and Granada. All of the arrangements were excellent-loved the hotels.
Our private tour guides in Spain and Portugal deserve equal high marks! Andres showed us Seville sites by bicycle! Ms. Carmen showed us the beauty of Alcazar. Antonio beautifully taught us all about Alhambra. Back in Lisbon we met Eugenia who we spent a lovely two days with exploring Lisbon and then Sintra and Cascais.
I wholeheartedly recommend Carameltrail for listening to our wishes and developing our perfect trip.
Angela, you are the best! Always a sunny disposition!Thank you. We all have many wonderful memories of our trip.

Nancy Frehill, (NY, USA)

Our trip to Spain managed by Sam Rojo at Carmeltrail was extraordinary. Sam listenened very carefully to everything about which we were interested and arranged for us to see it all, taste it all and love it all. He provided wonderfully educated private guides to show us things that we may have otherwise missed.
Sam remained available by telephone at a moment’s notice if we needed advice about directions, appropriate tips or the best tapas on the planet. Senor Rojo always went above and beyond what one might expect from an ordinary travel agent.
He saw to it that all of our souvenirs were sent to our home in the United States and on the requested schedule. Also, I can never forget that my husband became sick while in Spain and Sam got all details about his condition from the spanish speaking physician and then translated that information for us. He called to check on my husband’s condition several times thereafter. Sam Rojo and this Spain travel specialist was never just a “travel agent.” He was a friend, a brother and a personal administative assistant all in one.
This is why our travel plans for next year’s trip will only be made with Sam Rojo and his Spain travel agency.
In my opinion, you would make a mistake if you chose anyone else.

Bill & Patty W., (Athens, Michigan. USA)

Hola Samuel the family have returned home safely to Australia! Short note to say thanks for all the organisation and planning put into co-ordinating our rather packed trip to Spain and Portugal! A fantastic set of guides and recommendations all over Spain and Portugal who you’ve obviously established great relationships with.
Will look you up for a Basque area tour next time for sure!
Best regards.

Jason & Ethel K, (Sydney, Australia)

Mi esposo y yo viajamos con otras dos parejas. Samuel fue recomendado por una Amiga en Panamá. La experiencia fue a otro nivel. Samuel y su Equipo nos organizaron nuestro viaje en España pensando en todos los detalles.
Los Tours privados en España, Guías, Chóferes y el mismo Samuel, estuvieron pendientes de nosotros en todo momento. Es el dinero mejor invertido de todo el viaje.
Nuestras vacaciones en España no hubieran sido tan fabulosas sin la ayuda de Samuel y su agencia de viajes en España.
Vale la pena la inversión.

Enoch & Carmela, (Panamá, Rep. de Panama)

Carameltrail was referred to us by a friend who had just travelled to Spain and used the services of this Spain travel agency. She said she had an amazing trip to Spain and I am so grateful she told us about this!
This was the best trip I have taken and I have travelled quite a bit. First of all, working with Samuel takes out all of the hassle of planning a trip to another country. We told him what we liked to do and he came up with an itinerary that he felt we may like. He was very responsive and answered all of my questions. He was happy to discuss back and forth and change things if we wanted. We reached out to him pretty close to our trip but he was able to get everything booked for us. This I must say is one of the best parts! No need to do research or read reviews or figure out train schedules and timing–Samuel does it all! And the private tours were amazing!
All of our guides were so nice and knowledgable. It was great being able to hang out with someone who is from and lives in the country you are visiting. It really changes your experience and gives a look beyond what you would see as just a tourist.
The private tours in Spain allowed us to learn more about the art and architecture than I would have otherwise. My favorite part of European trips is usually the history, art and architecture and this time I got to experience all of this at a completely different level.
Also the hotels he picks are so central! We went to Barcelona and Madrid and were able to walk all over both cities from where we were staying. Samuel recommended taking a day trip to Toledo and I absolutely loved it and don’t think I would have ever known to go there if I had done this on my own.
I cannot go back to traveling any other way! I plan to go back to Portugal but this time with Carameltrail so I can experience it the right way!

Samreen Siddiqui, (Philadelphia, USA)

We loved our vacation. The travel company planned each day with activities that were all first class. There were no issues with any tour agencies or activities. All the tours were private, and the hotels were really nice, far exceeding expectations. They were great to work with, helping us plan the trip with activities that fit our interests and budget.
Where they really excelled was once the trip began. The stayed in contact with us, making sure everything was going smoothly. When we had a small medical emergency, our travel consultant really went out of her way to help us find a hospital and meet us there. She stayed with us through the entire appointment, making sure everything was okay before she left. Later in the trip when we lost a beloved stuffed animal at a hotel, they worked with the hotel management and cleaning contractor to locate the toy and send it to us the next day.
I can’t say enough about how great this travel company was!

Bill Kayser, (Milwaukie, Oregon. USA)

Bruce and I thank you for putting together such a wonderful trip. The drivers and guides were all great and very interesting. They made the trip easy and enjoyable. We had lots of fun with them. You did a great job picking hotels for us. Each unique and in a great location. We particularly liked Nerja, especially coming at the end of the trip. The hotel was perfect. We are recommending you to lots of friends. It was so nice meeting you in Madrid. Spain seems like a great place to live. We are thinking of going to Portugal and will get in touch with you.
Thanks again for making everything perfect.
Nan and Bruce

Nan G., (Watchung, NJ. USA)

From the planning stage through the actual trip to Spain, Samuel was an attentive and thorough travel agent. His suggestions regarding guides, hotels, restaurants and transportation were always well thought out and shaped by our travel preferences.
His attention to detail was impeccable so we knew even before we arrived in Spain the daily schedule for each place we visited. And even after we arrived and began our trip, he kept in close contact with us via text to ensure that we were pleased with our day’s activity. And if necessary, he was able to contact guides to make slight changes to meeting times if we were running late.
You will be in excellent hands if you decide to travel to Spain hire Samuel and his Spain travel agency: Carameltrail.

Susan Berkon, (NY, USA)

The trip was perfect. We will highly recommend you and your services. Thank you so much.

Pamela & Michael Brannon, (Santa Maria, California, USA)

I just returned from a 2 week private trip to Spain. Samuel and his team at CaramelTrail thought of every detail!
From our pickups from airport and hotels to the knowledgable guides – every experience was personalized.
I can’t wait to plan another trip through CaramelTrail to go to Portugal or Morocco!

Crystal Vastine, (Texas, USA)

My family and I had a wonderful time in our private trip to Spain. Spain is an amazing country! The people are very friendly and the food and culture are second to none.
Thank you again for helping arrange this trip!

Mr Mehta & Family, (New Jersey, USA)

What an amazing trip. A group of friends and I just returned from a wonderful trip to Spain and Tenerife that was planned by Samuel and Paloma at Carameltrail. What an amazing experience. We are all seasoned travelers and some of us have been to Spain before, however, this surpassed our expectations. Everything was seamless which is not usually the case. Both Paloma and Samuel were very responsive to any needs/requests we had during travel and the caliber of our guides what outstanding. I will absolutely use them again, perhaps for Portugal as I already had used their partners for Morocco!

Teddy Speropoulos, (Hollywood, FL. USA)

I had a great experience working with Angela with Carameltrail.
We would not have been able to plan such an amazing trip without her. We had the best personal tour guides. We were able to participate in things we would have never known existed without Angela’s guidance. Our hotels were extremely nice and in the best locations. I highly recommend using Carameltrail and Angela for a trip to Spain.

Jamie Inskeep, (Tampa, Florida)

We just returned from our trip to Portugal and Spain, and it was terrific.
We told Samuel which cities we wanted to visit (Porto, Lisbon and Seville), and Carameltrail made all the arrangements for airport pickup, hotel reservations, guided tours in each city, and travel between cities. That made it totally stress free. The local guides in each city were all knowledgeable, professional, and well-organized. The person who drove us between the cities was a professional guide and was able to stop in several small towns along the way and show us interesting and important sites. Samuel and Paloma maintained regular contact with us throughout the trip, and I’m happy to say that every part of their planning worked without a hitch.

Bobbie and Stan Bahler, (Cincinnati, Ohio. USA)

My husband and I had a great vacation in Spain, thanks to Carsmeltrail.
If we visit Spain again we will definitely use Carameltrail. I highly recommend them.

Antonette Hunter, (Sunland, California. USA)

Our experience in availing of the services of Caramel Trail Tour is something that has exceeded our expectations.
The quality of service, from the selection of hotels, the tour guides, and transportation facilities, which included hotel transfers, and ticketing for both rail and air travel within Spain was excellent, to say the least.

I will definitely recommend them to friends who wish to have a hassle-free vacation in Spain. Caramel Trail was highly recommended by a relative who had previous dealings with them.

The service that Sam and Paloma provided was excellent. It is quite interesting that while we only met Sam and Paloma face-to-face during our stay in Madrid, they were in constant communication with our group from the moment we landed in Spain.

On the days that we were on our own, they gladly made restaurant reservations for us. They were ready to answer questions like what time the Sunday masses at the churches in Madrid, or Barcelona, or even address the slow internet service in the hotel, etc. They were in constant contact with the drivers or tour guides.

In other words, they took really good care of us. It was personalized service par excellence.

To sum it all up, we were not at all disappointed. Caramel Trail Tours delivered as promised, and even more!!! Having finally met them in Madrid over drinks, we came to know a young professional couple who left the comforts of secure corporate employment and ventured to pursue their passion for travel, adventure and of course, for financial gains and security Their professionalism and dedication is exemplary and to my mind, this is what puts them above the rest. We are indeed most satisfied with the quality of service and as I stated in the beginning, I do not hesitate in recommending them. Congratulations Carmel Trail.

Santos group, (Daly City, CA. USA)

Samuel and Paloma,  It has been a wonderful trip and we are happy we have chosen your company again. Eleanor and I look forward to seeing you on Friday evening.

Bill and Eleanor Beck, (San Diego, CA. USA)

Our trip was fabulous from start to finish.  Carameltrail planned exactly what we asked for. All of the hotels, guides, and excursions were top notch. Samuel and Paloma were available for every little question and helped immensely with getting us a last minute birthday dinner reservation and a COVID test before our return home.

Spain was even more beautiful than we anticipated. and we cannot wait to return. We would not hesitate to use Carameltrail again for our future trips and cannot recommend them enough.

Thanks for everything!

Andrea and Sandy Dolgin, (Odessa, FL. USA)

I provided a 5 star review and a high if there is one available.  I have only written 2 reviews in my life. One for someone in India and now you!
You and Paloma are a star team. I want to thank you again for everything that you did to make our trip to Spain a memorable one.
I regret did not have a chance to meet Paloma but I can totally appreciate her effort behind the scenes. Please send her my warmest regards and let her know I appreciate the heroine behind the scene

Lili Z

Lili Z., (Scarsdale, NY. USA)

Dawn Stengel's review for Carameltrail

Dawn Stengel, (Edmonton, Alberta. CANADA)

I couldn’t be more impressed with this travel company. The attention to detail was excellent. They made every effort to make the trip exactly as we wanted it to be. Perhaps the most impressive part was the local guides that were provided. […] I think it speaks for itself to say that nearly every one of them said that this travel company was their favorite company to work with because of the faith put in them to provide a great experience without questioning their decisions.

Jim Page, (Fresno, California. USA)

Carameltrail was phenomenal in the planning of our trip to Spain. After communicating the types of experiences we enjoyed, this travel agency designed a trip itinerary that was perfectly suited to what we like to see and do when traveling.
Samuel was beyond helpful and timely in answering all our questions. Carameltrail helped in creating an experience for our travels we would not have been able to do on our own.
We enjoyed our experiences during our artisan tour in Madrid being able to see how people worked and mastered their craft. All the guides we interacted with were personable and absolutely lovely.
There is nothing we would have wanted differently from the trip that Carameltrail planned for us.

Mathew Drews, (Houston, TX. USA)

We arrived home safely but very tired! We need another vacation just to rest up. Thanks again for the great trip and for meeting with us and my wife. We had a wonderful trip You remind me very much of our son as he also runs our office with exactly the same philosophy as you have. ie very high end customer service and responsiveness Unfortunately we had to go home.
Thank you again !

Gordon and Marsha Eckler, (Toronto. Canada)

My husband and I just returned from 12 days trip to Spain and Portugal, arranged by Samuel at Carameltrail. The entire experience was perfect! From the moment we were greeted at the airport by our chauffeur, we knew we were in good hands.
The itinerary was expertly curated to provide us with excursions tailored to our interests (in our case, art, history, food and wine). The guides he chose for us were knowledgeable in their respect fields, friendly, accommodating and flexible.
The hotels were wonderful, especially the hotel in Seville, an old Palace converted to small boutique hotel.
We highly recommend Carameltrail to anyone interested in working with a luxury private tour coordinator.

Emily Young, (Sedona, AZ. USA)

Hola, Samuel. We are home and settling back into normal routine. Juanita and I wanted to thank you again for making our trip such a wonderful experience.
The guides and drivers you provided were first rate. In addition, we were more than impressed with how available you always were to deal with any issue that arose.
You even ensured that our trip went off seamlessly despite the unrest in Barcelona and the cancellation of our flight. The attention that you provided us far exceeded our expectations.
We would not consider a future trip to Spain, Portugal or Morocco that was nor planned by Caramel Trail. Hope this note finds you well.

J. Wintner, (New Jersey, USA)

We enjoyed our trip a lot. The pace was ok for us, and I felt we accomplished our goal of seeing the major sights and having time to discover places on our own in our free time. The guides were all good.
A special mention to David in Córdoba. But all were charming, warm, and knowledgeable. We especially liked the Hotel in Bilbao. Bilbao was well worth two nights. We are urban people, and it is a beautiful city.
But we also enjoyed the other cities very much.
Thanks so much for a memorable trip, Samuel!

Patricia C., (Houston, TX. USA)

We had a wonderful private trip to Northern Portugal. From medieval churches and castles, to a private dining cruise, to a winery tour in the Duoro Valley, each day was a window into the history and culture of the country.
The guides were informative and entertaining. Travel arrangements were spot-on. Thank you. We will recommend Carameltrail to our friends and family.

R. Agins, (New Jersey, USA)

Dear Angela, we loved our trip to Spain!  Thank you again for all you did to make it wonderful. Sincerely, Jackie

Jacqueline Hopper, (Riverside, California. USA)

This Spanish travel agency planned our trip through Portugal and Spain. We had a fabulous time. They selected hotels, lined up guides for us in various cities, planned transportation getting to each of our stops, made recommendations for dining, secured tickets to things we wanted to see and do and on and on!
We could call Samuel for anything and he responded immediately! I think this was one of the most pleasant , well organized trips we have taken! We look forward to using CaramelTrail again soon!

Loretta Mateik, (California, USA)

Hola Samuel,
I want to thank you for all you did to make our trip to Spain enjoyable and interesting.
Your continuous checking in to make sure everything was going well was also very much appreciated.
I also want to congratulate you on your selection of our itinerary, hotels and guides.
Again thank you for your professionalism and courtesy for making our trip a success and one that we will remember.
I am available should any future clients want to call or email for references and I will complete the survey you sent. The one thing about on line travel planning is until you arrive and find that people and reservations are really there, I always have a small concern that the whole booking was a scam and the money paid and no reservations made. Fortunately this has never happened yet to me but one does hear stories of this.
I will also be back in touch with you probably in 2 years when we start planning a Morocco adventure.
Until then, our best wishes to you and your family.

Dan T., (San Diego, CA. USA)

Frederick Hoffman's review for Carameltrail

Frederick Hoffman, (Tampa, Florida. USA)

We just completed our second trip to Spain with Caraneltrail. The first was 7 days in Catalonia and Madrid, and this one was 12 days in Portugal, Galicia, the Basque Country and Catalonia.
We have found that Carameltrail provides a consistently excellent experience, from planning through each day of the actual trip. Their guides, hotels, and tours are excellent.
We will use them for our next trip to Spain for sure. They make everything easy and are very flexible.

David Floyd, (South Carolina, USA)

This was our second trip with Angela and she gave us another amazing experience! Portugal was beautiful, especially Porto and the Douro Valley.
Our picnic lunch in the vineyard in the Douro Valley was a perfect day with our family and just one of the highlights of a wonderful family vacation.
Our accommodations, tour guides and planned activities were perfect. Thank you, Angela, for creating memories we will never forget!!

Julie Beres, (Wisconsin, USA)

Angela at Carameltrail planned an incredible trip to Spain and Portugal for us and she was incredibly responsive along the way.
Her preparation was thorough, she was responsive to what we asked for and our priorities. Also, as the trip progressed, she was available by email and text when we needed something or had a question.
Unvelievable service! Also, she’s a delight. It was the best experience we’ve ever had with a travel agent – by far.

Laura Kumin, (Washington, USA)

Angela created the trip of my lifetime – one I will always remember!
She took the time to find out exactly what my likes and dislikes were, organizing an amazing adventure to Barcelona, the south of Spain, and Madrid. Our guides were all excellent, communicated well, extremely knowledgeable and fun! The areas we explored were beautiful – her itinerary worked truly perfectly.
I couldn’t have been more pleased and would recommend Angela to anyone in a heartbeat!

Andrea Rich, (New York , USA)

Our trip with Carameltrail, was very well planned and executed. The attention to detail was excellent.
It is a family owned company. We felt very welcome in the cities we visited and cared for by our travel agent.
This was our first trip to Spain. It was a very positive experience.

Naomi Burns, (Palo Alto, California, USA)

Jorge Ramos's review for Carameltrail

Jorge Ramos, (New York City, NY. USA)

An incredible trip to Spain planned by Carmeltrail. Perfectly organized and coordinated by Samuel and Angela of Carmeltrail.
All local private tour guides were top rate: professional, knowledgeable, and eager to share their culture and history with us. Having transportation and tickets pre-arranged made everything seamless. Hotels were all excellent and exceeded our expectations.
This was a fantastic trip to Spain, we will recommend this Spain travel agency to our friends and colleagues.
Bravo Carmeltrail and gracias!

Laura Kuhn , (Charlottesville, VA. USA)

Samuel,
So pleased to be able to comment on this page and tell how much we enjoyed our travels through Spain and Portugal. Carameltrail and Samuel went above and beyond any travel agency we have used in the past.

It was very evident that this company is a labor of love. We learned so much from each of the excellent Spain local guides Samuel arranged for us to meet in each of the cities we visited. So much history in both countries, but if we were on our own, we would have missed all of the personal stories about the personalities and cultures, the art and music, the idiosyncracies, the wonderful, odd little details that make up a culture.
We felt like we were immediate friends with each of our guides And our drivers were so friendly and helpful. I lost my travel journal with everyone’s names and emails, which made us sad as we have invited all of them to visit in California!
Everything was covered and with our little wifi device we could contact Samuel at any time with any issue and he responded quickly with a solution to the problem. This was a rare experience for us in the travel sevice industry. So- we miss you Samuel!
Greetings to everyone at Carameltrail!
Nancy and Joe Tuhtan
San Rafael, California

Nancy and Joe Tuhtan, (San Rafael, California. USA)

Thank you so much for organizing a fantastic trip to Spain. Everything was first class.
Our accommodations were perfect as well as the transport service. The tour guides were very knowledgeable and helpful that made our experience fun and memorable.
We left with a deep appreciation for the history, architecture, food and cultural mix of Spain. We had some knowledge, but not the breath and depth of what we saw and experienced.
Thanks!

Mala Taylor, (Suwanee, GA. USA)

Debra Burch's review for Carameltrail

Debra Burch, (Edinburg, Texas. USA)

Samuel Rojo of Carmeltrail put together a fantastic trip to Spain, Morocco and Portugal for 2 friends. We travelled to Morocco which included Marrakech, Casablanca, Essaouira & an amazing day hiking on a mule up the High Atlas Mountains. Then on to Spain to Barcelona, Madrid, San Sebastian, Gernika-Lumo,Bilboa, Seville, Nerja, & Granada. We also went to Portugal to see Lisbon, Evora & Elvas.
My friend contacted multiple travel agencies because we wanted a very unique and individual trip. Most sent us can answers and after requesting a more unique experience this Spain travel agency was the only one that answered all of our questions and came up with a fantastic trip for us.
Samuel lined up all of our travels from airlines, trains, private museum & sightseeing tours, restaurant reservations, drivers and guides. We were picked up everywhere we needed to be picked up and taken within the multiple cities ; from city to city ; country to country.; to hotels ; to airports; and to train stations. We were extremely pleased with all of our guides who were very knowledgeable, helpful and kind. We were very pleased with all of our boutique type hotels – each was very unique and delightful.
We put Samuel to the full test because both of us had unique requests and he was able to put together a fantastic trip for both of us. We did so many activities that I cannot list them all but some of the highlights were Essaouira tour; High Atlas mountain mule trip; Gaudi architectural tour in Barcelona; private tour of the Prado museum in Madrid with the extremely knowledgeable Art historian guide, Paloma; private tour of the Guggenheim Museum; our very sweet tour guide , Maria, in Lisbon who smiled all the time and treated us to a very special Portwine lounge experience; private Vineyard tour near Nerja; absolutely divine Flamenco dinner and show at the best Flamenco in Madrid with a Michelin star chef ; we had many private Tapa tours in many of the cities ; private tour of Alcazar & Alhambra in Granada & very relaxing resort on the beach at Nerja. We particularly loved our drivers.
We were so lucky that we got to meet Samual while we were in Madrid for coffee one evening. He is so friendly and kind. We were extremely happy with our marvelous adventure that Samual and this Spain travel agency put together for us!
You will not go wrong using Carameltrail and he can put together anything that you desire.

Jeanne Scanland, (Tennessee, USA)

We just returned from 10 days trip in Spain. Our trip was very thoughtfully planned by Angela and we had a great time.
Our guides were outstanding in all locations. The hotels were within walking distance of all major attractions. We had seamless transfers to and from hotels and airport/train station.
Thinking about planning another trip to Spain with Carameltrail next year. Will recommend this Spain travel agency to everyone I know considering a trip to Spain and Portugal.

John and Sheila Willemin, (Jenkintown, PA. USA)

I take an annual “5-star” holiday, so my standards are high. Given the top-rated travel agencies that Zicasso works with, the expectations for best in class service are an assumed baseline. […] did not miss a single thought or area of interest I mentioned, even in passing […] It is difficult to exceed expectations in any business when the baseline is very high, and that’s what sets the top 1% of performers apart from even the best in class rest of the field. This travel agent and his agency are definitely at the top of the 1% group.

Svetlana Gorodetsky, (Philadelphia PENNSYLVANIA, USA)

Our trip planner listened to what we wanted and set up a beautiful trip […] was very responsive during the trip itself: every time I texted with a question or request, he responded within minutes.

Francie Turk, (Lincolnshire, Illinois. USA)

The guides he set up for us were all fantastic, and the travel he arranged between cities went seamlessly […] Originally, I had a huge list of ideas of places to go and things to see, and our travel specialist helped me narrow those ideas down to what was reasonable for the time of year

Jay Hafner, (Brookline, Massachusetts. USA)

We would also like to thank you for the thoughtful planning of the trip and taking care of the many details needed to make tourists, like ourselves, comfortable in new surroundings. Everyone that was responsible for transporting us, taking us on tours and caring for our comfort at the hotels you selected were just top notch.
I am also certain that we will be back in touch and will certainly recommend Carameltrail as the best in class.

B. Beller, (New Jersey, USA)

“Greetings from Chicago! We are home- exhausted and very happy. Thank you for planning an absolutely perfect trip to Spain for our family. Every activity was spot on. We loved that each of our guides had a completely different personal style of delivery. We felt that we were able to meet different Spanish people. It reinforced our view that the more we can know others and their perspectives, the better the world will be. All guides were interesting and fun. Excellent hotels. We enjoyed a beachside casual lunch that we will never forget.
And now we diet! :)

Kimberly Thacker, (Naperville, Illinois. USA)

We went in a private trip to Spain. Samuel and his Spain travel agency team at Carameltrail did a great job in putting together an amazing trip for us.
The experience was very personalized and the private tour guides in Spain were fantastic. I would highly recommend Samuel and Carameltrail if you’re planning a trip to Spain, Portugal or Morocco.
My only wish is that they’d expand their services to other areas of Europe since I’d love to book through them again on our next European trip!

Brittany Moran, (Providence, USA)

This Spain travel agency demonstrated an unsurpassed level of professionalism and punctuality. This level of service and dedication was very obvious even during my initial contact with Samuel and preparations before the trip.
My entire trip was flawless and exceeded my already high expectations.
I highly recommend Samuel and CaramelTrail if you are planning on a private trip to Spain, Portugal or Morocco.
Carameltrail´s entire team and local resources were very professional but also at the same time so personable that I felt like being with friends rather than just business acquaintances.
In addtion, Samuel took some time in his busy schedule to meet us personally in Madrid to say hi.
For any travel plans to Spain, Portugal or Morocco, look no further. Contact this travel agency.
Thanks, Samuel for all your help.

Mac Guballa, (Arizona, USA)

Angela with Carameltrail planned a remarkable trip to Spain for two traveling companions from Texas. Every minute detailed was explained, including photos of street signs and buildings, during our free times along the journey.
I have used the services of travel agencies many times during my lifetime but Carameltrail was by far the best I have ever done business with!
Every guide and driver was wonderful and made the entire experience very enjoyable and educational, as well.

Suzanne Hill, (Fort Worth, Texas. USA)

Our trip to Spain was perfect thanks to all the planning and support from this Spanish travel agency.
The guides were wonderful, the hotels perfectly located and lovely and all the recommendations were “spot on”!
Looking forward to our next trip using Carmel Trail.

Nancy Newman, (San Carlos, CA. USA)

Hola Samuel,
For those that might be reading this to learn more about the service you provide thru Carameltrail I wanted to let them know about the EXCELLENT experience that we had.

It all begin with your taking the time to listen to what we were seeking in our trip to Spain and translating those desires into a very workable itinerary.
As individuals in our 70’s we prefer to travel at our own pace with an emphasis on experiencing the culture, the people, the art, the history and the food of the area. Your ability to listen and translate what we wanted resulted in our adding an extra city to our itinerary, which turned out to be one of the trip’s highlights—Rhonda was perfect. The drivers that you arranged to meet us at the airport were punctual and very cordial. The guides were very knowledgeable, personable spoke English well and provided us with the flexibility we required both in the pace of the day and the ability to augment our city tours to address our new found interests. The hotels were perfectly located to allow us to visit the city sites on our own, during our free days, while meeting our criteria for four star accommodations.
The recommendation list for where to eat in each city was most appreciated and zeroed in our our food preferences and price point. When we had an issue that required us to have a wheelchair in order to conduct one of the city tours you were “Johnny on the spot” and we were able to continue with our itinerary as planned.
It is this personal service before, during and after our tour that separates you and Carameltrail from all the others–EXCELLENT SERVICE, EXCELLENT JOB! As a result of our wonderful tour experience with you and Carameltrail I stand ready to speak to others that might be seeking a personal reference.
Alex
“My wife and I just completed a six city 3 week tour that Samuel and the Carameltrail staff arranged and we can report that they did an EXCELLENT JOB!”

Alex & MaryLou Padilla, (Santa Fe, USA)

Hola Samuel! Deborah and I have returned home safely. Our trip to Spain was amazing because of the great care and planning you did for us. We loved every minute of it as each day was better than the last. It was such a great joy to meet you and spend time with you. That personal touch made a huge difference.
Thank you ever again and I know I speak for Deborah too when I say that we will encourage all we know to visit Spain and to not consider doing so without having contacted Carameltrail! And please thank your lovely wife! As you said, behind every great man is a great woman. She would be happy to know the credit you give her. XXOO Bernie

Bernadette McCool, (Masachussets, USA)

Samuel and Carameltrail organized an absolutely first rate trip to Spain for myself and eight other family members. I was a bit hesitant to choose him initially, since he runs a small Spanish travel agency that I had never heard of before, and since the cost of the trip for nine people was not insignificant.
Nonetheless, I decided to take the risk based on Samuel’s excellent reviews on zicasso.com and I could not be happier that I did so. Samuel arranged a first class vacation for us, covering both “must see” tourist sights as well as undiscovered gems throughout Spain. Some of the “off the beaten path” highlights included a cooking class at a restored 18th century farmhouse located in the countryside outside of Barcelona, and five nights stay in a pair of gorgeous villas atop a hill in the southeastern part of Spain overlooking the Mediterranean.
Throughout the trip Samuel provided absolutely first rate customer service. My calls/emails to him were always returned within a matter of minutes, and he was there to help us solve whatever problems arose.
He is obviously very passionate about his work, and he provides an absolutely impeccable level of customer service.
Our trip to Spain with him was a wonderful experience for our entire group

Patrick Machado, (San Francisco, California)

Thank you to Samuel and all Carameltrail´s team for a superb two week experience in Spain. Everyone we encountered from his team was professsional, courteous and knowledgeable.
There was never a bad moment.

Nick Wheeler, (Wyoming, USA)

Having never been to Spain and knowing very little about it, but hearing from everyone else we knew that had gone there had loved it, we decided that it would be a great destination for a two week trip.
So where to begin? Fortunately a friend of ours recommend Samuel and his Spain travel agency Carameltrail to us. He had planned their Spain trip and they had a great experience. Based on that we decided to contact Samuel to plan the trip to Spain for us and for our two good friends that were traveling with us. It turned out to be a very good move.
Samuel was incredibly knowledgeable, responsive and detailed oriented. He began by learning of our interests and our list of must see places. Then based on that, coupled with his extensive knowledge of Spain, he made a number of suggestions which we took on board. From that he then put together a fantastic itinerary.
Everything worked perfectly, the accommodations which were excellent, the transportation and especially the high quality guides in all the key places we visited (Barcelona, Seville, Toledo, Granada and the Alhambra and Madrid). The trip to Spain could not have been executed any better!
The quality, attention to detail and the planning process was just extraordinary. We are already talking of our next trip back to Spain with Samuel and Carameltrail. This time it will be Northern Spain and Portugal.
I could not give him a higher recommendation for any traveler interested in having a great travel experience in Spain.

Howard Reisman, (Massachusetts, USA)

Samuel and his team at Carameltrail carefully handcrafted each day our of trip specifically tailored to our personal requests. The trip was cultivated special just for us and it felt that way! Each day was seamlessly put together by the agency and every day ran completely smooth, all we had to do was sit back, relax and enjoy – it was really wonderful. Samuel was reassuring, reliable, a wealth of knowledge and provided customer service above and beyond our expectations. I have already sent Carameltrail’s contact information to friends and family who are wishing to travel to Spain, I highly recommend Samuel and Carameltrail

Celene Carey, (Vancouver, Canada)

Thank you for helping us plan such an amazing trip to Spain and meeting with us along the way. There were so many experiences that we can’t believe that we were able to have. I can’t thank you enough for convincing us to meet with a guide in each new city. We gained such a great perspective and so much incredible knowledge from each one! Please let each of them know how enjoyable they made the trip for us.
Thank you for putting together such a magnificent experience for us! We have told several friends and family members about it and they are hoping to be able to work with you in the future for an experience of their own.
I can’t say enough how much we enjoyed out trip to Spain and all the people we met along the way. This trip by far exceeded all of our expectations, but of course you have now spoiled us for any vacations going forward. But that is a small price to pay to have had the experience. Thank you, thank you, thank you!

B. Bacher, (St. Louis, USA)

Our experience wouldn’t have been the same without your help and attentiveness. Carameltrail was diligent in finding out our interests, flexible with our requests regarding the itinerary, and tailored the trip to our liking perfectly.
We thoroughly enjoyed all of the activities this Spain travel agency planned for us. All the tour guides were wonderful and extremely friendly and knowledgeable.
In addition, the transportation logistics were flawless. We cannot tell you how much stress this eliminated from the trip overall.
Our only complaint is that you don’t plan trips all over the world! We truly enjoyed experiencing Spain, and hope to plan a trip with you again in the future.
Sarah and Steve Valentini

Sarah and Steve Valentini, (Chicago, IL, USA)

This Spain trip with five other girlfriends was going to be a first trip to Spain and I was rather nervous. Samuel listened to our ideas and formulated an itinerary for a 17-day trip that gave us an experience of the very essence of Spain.
Great tour staff, Flamenco dance show, cooking class, wonderful locations for our lodging that made it easy to walk around the towns. Tips of what was important to see at each destination. He was always available for questions and was very prompt to answer.
The Fair in Seville was suggested and we could not stop taking pictures of the traditional Flamenco style dresses for the women and the handsome men who drove the carriages with horses prancing so proud. We felt privileged to be a part of the celebration with the music, decorations and overall happy and dignified celebration.
Now, I can cross off Spain on my bucket list and relive the memories every time I look at the pictures of this wonderful experience.
Samuel and Carameltrail made a dream come true. Thank you!

Susan Warner, (California, USA)

Using Carameltrail to plan our once in a lifetime trip to Spain was the best decision we could have made! Everything

Everything during our 10-day trip went smoothly and all of the tours were perfectly arranged. We were most impressed with the quality of the guides chosen during each of our tours. Exceptional all the way around and I would use Carameltrail again for our trip to Portugal next year!

Esther Surujon, (Miami, Florida. USA)

We went to Morocco and Portugal. What an incredible and magical vacation. We had used Carameltrail back in 2017 and went to Spain. We had a wonderful trip that was planned out by Sam Rojo.

Fast forward almost 6 years after COVID, we contacted Sam regarding this trip and as usual he was very thoughtful and attentive.
Listened to our thoughts and planned a trip that included a mixture of all the things we enjoy (food, hiking, guides to the various historical sites, as well as recommending various places when we just wanted to be on our own).

Communication was easy during the trip. He also had his assistant Paloma, who was in touch with us whenever we had questions.

I am looking forward to going back to Portugal with the guidance of Carameltrail.

Would definitely recommend this group and have done so in my community.

Review Carameltrail: Susie and Dave Novick

Susie and Dave Novick , (Andover, Massachusetts. USA)

Our experience with Carameltrail was positive and professional from start to finish. Initially, our plans were arranged pre-pandemic with scheduled dates in the middle of the pandemic. Carameltrail allowed postponement to a post pandemic schedule without extra cost or difficulty. The itinerary was tailored to all our personal requests, and often exceeded expectations. Hotel selections were well suited to our preferences, transportation was well managed and timely, the tours ran smoothly, and the guides were both knowledgeable and engaging. Our entire experience was first rate, and interactions with Samuel and Paloma were personable, responsive and thorough, they kept an on-going line of communication. We were confident of their support each and every day of our 24-day trip. If you are considering travel to Spain, we would highly recommend the Carameltrail agency.

Sam & Karen M., (Gold Canyon, Arizona. USA)

If you are looking for a travel guide or ideas, Samuel and his team at Caramel Trails are unmatched. We have traveled extensively through out Europe and used several agents but Samuel is light years ahead of the market. My wife and I spent two weeks in Portugal seeking to experience the county, its culture and people. We loved the complete package CaramelTrails created crafting tours, sailing, boats cruises and hotels stay that we would never have found with other travel firms. Carmel stays in touch with you once you land and can recommend great dining places that our hotel was not even aware of.

We strongly recommend Caramel Trails if you are looking for a creative and memorable trip in Portugal or Spain. We would use them again in a heart beat.

Don Doherty, (Hingham, Massachusetts. USA)


The trip was wonderful. The team at Carameltrail were so accommodating to our requests.
They created a truly unique vacation for us and were always checking in to see how things were going along the way. Very good attention to detail – we will definitely book another vacation with them!

Kathryn Taylor, (Washington. USA)


Thank you to Carameltrail for arranging an amazing trip to Spain for us! 
Angela worked out every detail in advance of our trip. The travel logistics worked perfectly, the hotels were great, and the tour guides were all incredibly informative and interesting.

Paloma was unbelievable during the visit, answering all of our last minute questions and helping when we had any doubts about logistics, etc. We have already recommended Carameltrail to friends and colleagues. Thank you again! We hope to work with you again in the future.

Cherie and Richard B, (VA. USA)

Hola Paloma & Samuel!  We have had a wonderful time in Spain. Thanks so much for arranging everything and helping us along the way.

Ed & Betsy D, (Ontario. Canada)

Hello Samuel!
I just wanted to thank you again for coordinating our wonderful vacation to Spain. Everything worked like a well oiled machine. The guides were so warm and friendly and felt like old friends by the end of each tour. You did a great job!

Sincerely, Mary Lou and Mike.

Mary Lou & Mike G , (USA)

Thank you!
My Spain experience was wonderful. I enjoyed working with you.

S. Brown, (Seattle. USA)

I have worked with many travel agents in the past, and no one worked as diligently from beginning to end as Samuel and this Spanish travel agency.
Besides planning a great trip, he was in touch with us and the guides, hotels and transportation he provided to make sure each step of the trip went as planned.
When there was a glitch ( nothing that anyone had control of) Samuel was in rich with us and the other parties to make sure our trip was running smoothly.
My only regret is that he does not do more countries, so we can hire him more often!

Cheryl Berman, (New Jersey. USA)

I wanted to give you my personal views on everything. The trip to Spain was really great. Could have done one more day in Barcelona. Unfortunately it  poured during part of the tour, but we didn’t miss a thing.
Malaga  was great, Beautiful Hotel which we loved. Great breakfast service. Wonderful location. Our guide in Malaga was our favorite guide and did all kinds of little special things to make his tours even more interesting than they already were. We loved him and the side tours to Frigiliana and Nerja Great seafood restaurant there with views of the sea. Can’t say enough good about him. The driver Antonio was also terrific. Ronda was also lots of fun and amazing.
Granada, besides Alhambra didn’t do it for us. One day would have been fine.
Sevilla. Fabulous hotel and wonderful town. We liked it a lot and could have spent another day. Your guide was fabulous. She made the side trips really fun and very interesting.
Madrid.  Transportation by train was great and easy. The guide who took us to the Prado was fabulous. It was the first time I’ve seen my daughter get really interested in art. We were there for two hours because we were enjoying it.  Big marks for your guide.  Great guide and wonderful person. We like Madrid more as a city than we expected from friends who have been. Easy to get around, lots to do and overall fun and interesting.  The Artisan guide on our last day very cool. Everybody loved that, especially the leather and jewelry shops. Both my girls came home with something from each. The Flamenco show was good although we would have preferred the earlier performance. I think it was a “must do” but was not on the top of our list of things we loved.
Everybody is of course different.  We went to Botin for lunch. I was expecting it to be very touristy and not good, but I was pleasantly surprised.
You did a fabulous job Samuel and I would highly recommend you. You made our first trip to Spain memorable and we will be back.

Mack family, (Southport, Connecticut. USA)

Samuel worked with us on a varied and detailed trip to Spain this summer.
He was open to the changes we made as we went along. His responses to our questions or comments were almost immediate. His guides were personable, professional and knowledgeable. He was available to us during the whole trip.
We highly recommend Samuel and are sure he will plan a most rewarding trip to Spain.

Debbie Zim, (Israel)

Samuel is outstanding in helping clients with their plans to travel to Spain.
Very organized and it was a wonderful experience visiting various places in Spain, through Samuel’s help. His team is excellent!

Nancy Coscolluela's review for Carameltrail

Gino & Nancy Coscolluela, (San Francisco, California. USA)

My husband and I found Samuel online while looking for an agent to assist us in our European honeymoon.
Samuel provided us an AMAZING experience. He crafted a unique 11 day trip designed to our interests throughout Spain. We had the pleasure of meeting Samuel during our stay and found him to have high integrity, honesty, and the sincerest wishes to provide us with a wonderful trip.
I would highly recommend Samuel and his company, Carameltrail to help plan your next trip to Spain or any of the other wonderful places they go.
Samuel’s organizational and people skills are outstanding. He is detail oriented, insightful and gracious from beginning to end!

Eric & Makenzie Buhman, (Pittsburg. PA. USA)

Thank you for planning such a great trip for us. It has been excellent. I will for sure recommend you to all my friends :) and call you when I’m ready to hit Portugal and Morocco :). Thanks for everything.

Samanta Halman & Mom, (Ottawa, Ontario. Canada)

Thank you so much for your fantastic planning for our outstanding vacation in Spain going far and beyond in preparing a trip that went beyond our expectation.
We enjoyed it a lot. Remember, when ever you are in the states and can come down south to Houston, you and your family have friends down here and a place to stay and to enjoy the city. Our best regards to you, your wife, and the rest of your family.

Sam Al Rifai, (Spring, Texas. USA)

From the moment that we reviewed the original itinerary, it was clear that our priorities, budgets, and desires were all being heard and respected[…] We were completely blown away by the level of service provided to us by our drivers, our tour guides, and the tour company team.

Gary Blackledge's review for Carameltrail

Gary Blackledge, (Florham Park, New Jersey. USA)

The best description I can offer for our recent two week trip to Spain arranged by this Spain Travel Agency is BEYOND MY EXPECTATIONS!!
From our first contact with these Spain travel specialists to our return home our travel experience could not have been more enjoyable. Working directly with this travel company allowed us to create a customized itinerary that created a trip of a lifetime!
Most surprising was the as needed contact while in Spain with the agency’s owner to address our every concern, even to the point of meeting Samuel for coffee and walking us to dinner one evening in Madrid.
Everyone of the English speaking guides were extremely knowledgeable, and truly intent on assuring that our day together would be memorable. At our request, we were able to change our itinerary due to the desire to just wanting to spend some leisurely time on the beach. All our hotel accommodations were excellent, situated in ideal locations for time to explore on our own and near wonderful restaurants.
The individual attention we received both before and during our trip made our trip trouble free and truly a trip of a lifetime!!
For us the most enjoyable part of our trip was the high speed first class train travel throughout Spain. Bull Fight in Madrid. Immerse ourselves in the wonderful crusine of Spain. Touring the ancient forts, castles and museums.
If I could take my trip again, I would change nothing, this Spain travel company anticipated our every desire and fulfilled them!!

Mark & Brenda Enright, (Oakdale, Minnesota. USA)

We arrived safely back in the Atlanta yesterday afternoon.  We want to thank you again for arranging a wonderful trip for our family. All of the drivers and guides were fantastic and everything went very smoothly. I think we were also extremely lucky that the weather was also excellent during our entire trip (it was raining hard when we left yesterday – but that wasn’t an issue).
I think we will be back to visit the south of Spain sometime in the future – and we are already discussing coming back to see Gaudi’s La Sagrada Familia when it is finished (the walls of stained glass windows that has now been installed are breathtaking – and the abundance of light in the church is fantastic). So, I am sure that we will be contacting you in the future to organize another trip for us.

Samuel Speck family, (Atlanta, Georgia. USA)

The most memorable part of our trip was All of it . . especially Seville and the three major art museums in Madrid.
Carameltrail is an amazing company that attended to every detail to make this trip PERFECT and memorable. I cannot emphasize enough that this is the perfect company who asks enough questions to get to know your preferences and gears the itinerary around YOU and your desires and needs.
Thank you again Samuel. We would use them again in a heartbeat. Also, it would have been nice if Carameltrail was equipped to book our international flights . But that was not a big deal. Carameltrail worked around our international flight schedules even when we changed arrival cities in Spain to suit our own needs. They were forced to “redesign our itinerary” and did it graciously.
If I could take the trip again, probably, because of the very long international flights, I would not scheduled anything the morning we arrived because of the lack of sleep and jet lag, but because of the hours of these museums, availability of the special guides, etc. and the rather short stay in Madrid, there was little choice.

Robert Michaels, (Sedona, Arizona, USA)

This Spain tour company is an excellent travel company.
We had a wonderful trip to Spain. Because they had arranged all travel details, we were never stressed about travel connections. The pace was perfect. All of our guides were extremely knowledgeable and a pleasure to be with. When we had changes to make, the people at this Spain travel company worked with us quickly and efficiently to make it happen.
We were initially apprehensive about spending so much money and this company was new and had few reviews, but all travel, accommodations, and guides were top rate and worth the price. The most enjoyable part of our trip was visiting Alhambra in Granada, spectacular. Pablo, this travel company’s local guide, was extremely knowledgeable about all aspects of the Alhambra: history, politics, architecture, myth, intrigue, engineering, archeology, religion, linguistics, botony, plus more.
Also, when we arrived in Madrid jet lagged and concerned about how we were going to kill 4 hours before our next connection. We were greeted as promised by this travel company’s inbound manager, who didn’t just “provide documentation and transportation to the train station” as expected, but also drove us around Madrid, stopping at places to allow us to walk around, including the Royal Palace, finally escorting us to the train station for our last leg of the trip to Seville.
In Madrid, this travel company’s guide, Maria, had an indepth knowledge of the art in the Prado museum. Again, we were treated to a range of information about the art: art appreciation, history at the time of the painting, the artists and their influences, etc. She also treated us to a much needed warm chocolate drink (NOT your mother’s hot chocolate) in a very cool spot in Madrid.
All guides did a great job pointing out sights, restaurants, walks, vistas, cafes, etc., that we may want to visit on our free time, never steering us wrong.
If we could take our trip again we would spend more time there! I would have liked an additional side trip to a more rural area to get a break from the cities.

Tom Knutilla, (Ann Arbor, Michigan. USA)

Casey McGrath's review for Carameltrail

Casey McGrath, (Oakton, Virginia. USA)

Excellent trip to Madrid. Samuel and his team crafted an itinerary to match my timing, budget and interests.
I was able to see the sights, key museums and experience Madrid nightlife over a too short weekend. I wish I could have stayed longer.

Wally Bobkiewicz, (Evanston, IL. USA)

They exceeded our expectations. They tailored a trip for our family that we and our children (ages 7 and 10) enjoyed.
It was the perfect balance of letting us explore Spain along with some guided tours that enriched our experience.
Samuel and all of the people we dealt with were amazing!!
They went above and beyond for us. The tour guides and drivers were fabulous. We were easily able to get in touch with Samuel by phone, text and e-mail if we had any issues.
I highly recommend these Spain travel specialists! If we could take our trip again, we would spend more time in Spain….we couldn’t get enough of the sights, sounds and food!

Mandi Siddiqui, (Winnipeg, Canada)

Great trip to Andalucia. Our hostess was wonderful and really helpful. Hope to join you again soon!

Eric, (Holland)

Thanks for all the great help during my time when I got rob and lost my cards money and passport etc. Well-deserved 5 stars…

Joe Cheung, (Tsuen Wan. CHINA)

Joe Cheung's review for Carameltrail
Sylvia Joe , (Brisbane, Queensland. Australia)

They are a very professional, ethical and efficient travel company.
Samuel put together an excellent tour with high quality hotels, which made our trip most enjoyable. He gave us a good taste of Spanish culture and life style while exposing us to their rich history and tradition.
We returned with many memories and enjoyed everything from snacking on churros with our tour guide, driving through Andalusia and the Costa Del Sol and watching the sun set on the Alhambra in Granada.
Driving in the cities through narrow, poorly marked streets is difficult for any American driver. Driving in Manhattan is a breeze compared to navigating through Granada.

Kathleen Zurilla, (Blooming Grove, NY. USA)

The entire experience has exceeded my expectations. Thank you guys!

Jennifer Legendre, (Holland)

Spain is a beautiful country. The sights are magnificent and the people welcoming.
We had a wonderful trip. Everything was scheduled beautifully. The accommodations were terrific.
We would stay longer if we could so that we could have more time in Madrid to visit museums and take in more of the historic sites of the country.

Susan Reverdy, (Stow, Massachusetts, USA)

Very professional, discreet and delivers excellent results. The most memorable all the shows that the travel company was able to book for us.
If I could take my trip again, I would plan a longer trip.

Luis Saldaña, (San Juan, Puerto Rico. USA)

This Spain travel agency did a phenomenal job in planning my itinerary.
Sam was especially excellent in providing many options and details. Just through email correspondence he learned my likes/dislikes and had such focused attention that at times I felt like I was the only client.
Every single recommendation Sam gave was spot on – restaurants, shopping, shows, Etc. I have worked with many travel companies and this Spain travel company stands out above the rest. Everything was handled with care and class. Each tour guide we had was extremely knowledgeable, patient and fun, the drivers were excellent and everything was perfectly orchestrated. Really top notch, personalized service.
I couldn’t have asked for a better experience and I’m a tough customer!
The most memorable parts of my trip were getting to know Gaudi in Barcelona, Private cooking class in Seville, a very special table for dinner overlooking the Alhmabra in Granada, eating Tapas, and Flamenco in Madrid. I also loved the opportunity to meet Sam in Madrid after all the correspondence over the last couple months.
If I could take my trip again, I would take more time off so that I could see more of Spain!

Dana Codispoti's review for Carameltrail

Dana Codispoti, (New York City. USA)

When our son traveled to Bilbao, Spain to study abroad for a semester (Jan. 2013 ), my husband and I decided we would plan a trip to Spain to visit him. We knew we wanted to see Bilbao, but we also wanted to see some of the other highlights of Spain.
Samuel, the owner of this Spain travel company was our point of contact throughout the process. Samuel was professional, trustworthy and extremely thorough with every detail of our trip. We emailed constantly before, during and after our trip which we completed in May. We had a “wish list” of things to do and he met and surpassed all of our expectations.
We spent 12 days in Spain, four days each in various places. The first four days were spent in the beautiful city of Bilbao visiting our son and his host family. We explored the northern countryside of Spain; the Rioja wine region as well as a day in southern France. We then took a train to the exciting city of Madrid, taking in the history and culture of that area. Finally, after a second train ride, we arrived on the southern coast and the Mediterranean in Andalusia.
All three regions were very different and gave us a wonderful sampling of the country of Spain. Our trip was a huge success. These Spain travel specialists took all of the guess work out of planning. They made all of the arrangements, made wonderful suggestions, made sure we were always taken care of and made it to all or our destinations.
We had some guided tours and then there were days when we were on our own. The guides were all professional, fun and full of information about their country. We loved our trip and will be talking about it for years to come. Aside from seeing our son who we hadn’t seen in four months, we both agree the most memorable part of the trip was not any one place, but rather the country itself and the people we met along the way. Along with meeting Samuel in Madrid, there were three guides who were part of our trip at various times, Pancho, Rosana, and Nacho . . . they were all warm, engaging and friendly. They speak English, but our son speaks Spanish, so the conversations were lively in both languages.
Also, our son’s host family was very inviting. We spent a lot of time getting to know them and their family, and learning about Bilbao and the Basque people. One truly spectacular day was hiking El Cielo in Nerja. Nacho was our guide and we hiked to the top. All along the way, we talked of family, our different cultures, the plant life along the hike, etc . . . we hiked to a 5000 ft. summit above the clouds. It was fabulous. The next day, we were with Nacho again exploring another area, but the best part of that day was when he brought us home to meet his wife and daughter, who was just seven months old. He shared his bonsai expertise ( he has many bonsai trees) as well as a Spanish Omelet his wife had made for us. Those were the moments we’ll cherish:)
Oh, and the wine is pretty great! The only thing we would have changed is that we would have liked to know that one of the days we were in Madrid was a holiday. Unfortunately, everything is closed during these holidays, so we were unable to take in some of the sights we had planned to do, like the museums.
The other days we were in that area, we had scheduled activities so that one day (the holiday) was our only free day, and we couldn’t get in to see anything. Still, the trip as a whole was worth every moment and with the holiday being the only bump in the road, it was a great success thanks to Samuel and this Spain travel company.

Cindy & Mike Mathis, (Alexandria, Virginia. USA)

Thank you for making our trip to Spain so successful and memorable.
5 stars trip all around. We made a video of our trip which we wanted to share. We used a U2 song and the song Carolina, which we heard on the radio driving to Axarquia region to the kayaking.
The guide said it is a popular song. Our daughter’s name is Caroline/Carolina. http://www.youtube.com/watch?v=HEZOK9dPYYI
If you are ever near Pittsburgh, please let us know. When we come back to Spain we will let you know. Hopefully my wife or I will have a meeting there soon.

Matthew Hartman, (Pittsburgh, USA)

Carameltrail was truly an amazing experience!
I have never used a travel agency per se to plan a vacation, but after this experience, I can say that I was really impressed at the attention to detail.
Not only was Samuel very attentive from the initial e-mail, but he was constantly checking and making sure everything was okay during the trip. He also had great recommendations in each city in Espana.
It was truly the best trip that I have taken, and a wonderful first experience in Europe. Furthermore, the actual trip itinerary was fabulous!
I went with my best friend and another college friend, and we are all 29 years old. We e-mailed Samuel many times before the trip, but he never seemed to care and was always so helpful and quick to respond. We initially told him we’d like to visit Ibiza, and he was nice enough to give us 2 different itineraries. We ended up choosing the itinerary without Ibiza, and it was so worth it. We ended up seeing Barcelona, Nerja, Grenada, Sevilla, and Madrid, all in 9 days, and it was the perfect amount of days in each city.
I highly recommend using Carameltrail for any trip to Spain, and this is coming from someone who has never blogged/Yelped about anything, so you know it has to be good!

Katherine Marion, (Hoboken. New Jersey. USA)

Samuel and his Spain travel agency designed a wonderful personnel trip for me to northern Spain.
Things couldn’t have worked smoother, it was a great time!

Mike Posey, (Los Angeles. California. USA)

Samuel was great from start to finish. All the plans he organized were great, he is responsive beyond belief.
He will work within your budget. We liked him so much we invited him and family to CA to visit with us!

David Zeichick, (California. USA)

My wife and I traveled to Spain for 11 days in October 2013.
We don’t always use travel agents for our travels but considered using one to save us some time in researching the best sites and hotels.
We sought potential agents through an on site service and because Samuel (CaramelTrail) was very prompt to reply, was a Spanish citizen and provided very detailed information right away we decided to use his services.
While his services were not the least expensive as compared to other agencies that responded, what Samuel did provide was an individualized itinerary with the option to make changes while we were traveling, dedicated guides at each city who met us at our hotel, reservations for hotels and train tickets between cities, recommendations for restaurants (with option to make reservations for us), and other information such as detailed directions, instructions for parking and the like.
Samuel actually met us twice during our travels as his locations happened to coincide with ours. Overall we’d rate the service very high. This agency benefits people like us who want to travel independently but do not necessarily have a lot of time to devote to the planning. The guides were all exceptionally friendly, knowledgeable and accommodating, often leaving some extra time in case there was something else that we wanted their help with.
As promised, Samuel was available by phone and email at all hours and responded promptly to all inquiries. We were very satisfied with this agency and would give it the highest recommendation

Rick Saul, (Gaithersburg. Maryland. USA)

We have just returned from a wonderful vacation tour in Spain. We would like to strongly recommend Carameltrail tours as we were very impressed with their well organized tour.
They place a great deal of attention to detail and are very flexible to your needs. The guides are well informed and are willing to accommodate stops for taking pictures or visiting locations along the route. The vehicles and the accommodations are more than comfortable and adequate.
We have taken two tours with this Spanish travel agency and plan to take another in the near future. Dennis and Luise

Luisa Wheeler, (Texas, USA)

We traveled through Spain with my husband and two children.
Samuel understood our needs and tailored a perfect trip suitable for a 12 and 16 years old. The guides he provided where on time, extremely knowledgeable and tailored their talk towards all ages.
The hotels Samuel booked for us were perfect, well located, clean and full of amenities that kids enjoyed.
I can only highly recommend Samuel and Carmeltrail for anybody’s travel needs and will use him again.

Sophie Perisic, (San Mateo. Ca. USA)

“We are more than happy to write a great review. The trip to Morocco was exceptional and we couldn’t have asked for better guides! We will recommend you directly to our friends who want to come to your area of the world. We also would like to maintain our association with you for future trips to Spain and Portugal.

Candy & Mike Mielke, (Fort Mill, South Carolina. USA)

I would like to thank Sam for our wonderful experience in Morocco.
Our trip to Morocco began from the time my friends and I corresponded with Sam on our interests through the time we came back from our trip. Sam’s in depth knowledge and passion for Morocco was evident throughout all of our interactions. He designed an itinerary that gave us insight into the essence of the country. His partnerships with local vendors allowed us to maximize our experience, from the careful selection of hotels to align with each city’s personality, to the knowledgeable tour guides who were able to answer all of our questions, whether it be historical, cultural, etc.
Sam is a consummate professional, always accessible, incredibly punctual throughout our trip, and providing guidance where he deemed necessary.
Definitely one of the best trip ever. Highly recommend Sam and Carameltrail for trips of a lifetime!

Maria Lopez, (New York, USA)

I was fortunate enough to spend some time in France and Spain tracing some paternal roots and enjoying all that Spain has to offer.
Upon the recommendation of a friend, we used CaramelTrail to put together our 14 day trip. Four cities, airline flights, ground transportation, wine tasting and cooking tours and even dining recommendations were all part of our trip. Samuel did a fantastic job for us and the trip went off without any issues at all.
Samuel is a very responsive person and he adapted to all our needs and gave us some recommended activities that we would have never thought of on our own. While not intrusive to us on our trip, he took the time to meet us personally and we knew from the tour and activity leaders that he was constantly making sure our guides, drivers and activity hosts were all on time and following Samuel’s plan for us.
We recommend CaramelTrail without hesitation to any US based travellers looking to visit Spain.

Paul Taltavull, (Maryland, USA)

I want to thank you for a wonderful Spain tour that was just what we wanted. We loved all the Hotel choices. We loved all of the lovely guides you chose. We felt that we were included on a whole Spanish experience.
I think we only saw one American the whole time and did not feel we were inundated by other tourists’ We appreciate your taking the time to meet us in Madrid before the Flamenco.
We hope you will visit with your wife soon.

Jan Mullen, (Mariposa.CA.USA)

Debra Burdette, (Novi, Michigan. USA)

I have travelled many places in Europe and by chance found Carameltrail Travel Agency for Spain. They were absolutely the best I have ever worked with in Europe. Angela did an absolutely excellent job in communicating with us over a six month period. She had everything lined out perfectly with guides, events, train, automobile and wi-fi box. Being from Texas we actually drove from Seville all the way down the coast to the southern part of Spain . Being that we did not speak any Spanish, she had maps and directions for us with signs to look for, thank goodness. She even told us she was available 24-7 if we needed help. If you ever travel to Spain, I give them 5 stars up!! They are the BEST!

Carole Ann Fleming, (Fort Worth, Texas. USA)

Our trip to Spain and Morocco with Carameltrail was one of the best decisions I have made.
Samuel design our private trip to Spain and Morocco with great detail and care, listening to our interests and expectations. We wanted a balance between organised guided tour and free time to explore the cities ourselves. It was easy to communicate via email during the planning stage from Perth Western Australia and even after confirming our trip, Samuel kept in contact prior to departing.
We were given great information on every city with recommendations for restaurants , which were always exceptional. In Seville one of Samuels recomended Tapas restaurants was to arrive at 8.15pm, we though it was odd as the Tapas restaurant wasn’t open, but within 10 minutes of opening it was totally full and the tapas amazing.
In Madrid our guide in the Prado museum was a art historian and the knowledge was wonderful.
Our guides throughout our trip were passionate about their cities and country, which inspired us.
Our greatest memory was arriving in San Sebasian after a gruelling 24 hours travelling from Western Australia, openning our room door to find our window open to our balcony and seeing the sea, feeling the cool sea breeze on faces and hearing peoples laughter walking on the promenade and receiving a call from Samuel welcoming us to Spain.
True service from this Spanish travel agency who really cares about it clients. There was so many wonderful memories of this trip i could write a book. Thankyou Samuel.

Denise and Michael Smith, ( Perth, Western Australia)

The trip to Spain was excellent. The hotels were excellent. The tour guides in Spain were very knowledgable and helpful. We felt very well taken care.
It was a pleasure meeting Samuel and I would highly recommend his services.
Sincerely, Bruce and Alexis Lockwood

Bruce Lockwood, (Malibu, California)