HEART AND SOUL IN THE DETAILS
Because we will take you beyond the touristic attractions to show you the real local taste of each destination.
We rely on a team of people that have a deep knowledge of each destination and an excellent customer service. We have carefully select all the services, unique experiences and exclusive activities that will satisfy your expectations.
As a travel agency we are always looking for the best contacts and new experiences for our travelers, putting our heart and soul in those details that make a trip a TRIP!
No matter what kind of trip you have in mind, in CaramelTrail we work hard to offer you the best tailor-made experiences!
At the end of the day you will rest in one of our carefully hand-picked hotels. We select our hotels looking for quaint comfortable places full of history that will become part of your travel experience.
Samuel was born in Madrid, however his heart belongs to the South. He has intensively travel Andalusia and Morocco. His passion for hiking and biking has taken him from Mulhacen to Toubkal.
In 2011 he creates Carameltrail with one purpose, share his passion for travelling with other travelers of the world!
Proud father he is succeeding in raising two little travelers…
Angela grew up in the Basque Country among rooted traditions and green landscapes! After living in France and long stays in UK she decides to move to Madrid drawn by its cultural scene.
When she is not preparing awesome trips for Carameltrail’s travelers, you will find her in the latest art exhibition at the Guggenheim Museum in Bilbao, at the movies in the 1920’s Cinema Doré in Madrid or photographing tiles in the streets of Lisbon.
She is an avid seeker of those hidden corners that make a destination special, don’t worry she will later share them with you…
Paloma is Carameltrail’s Operation Manager and thanks to her thorough work every trip goes beyond perfect! She pays attention to every detail and foresees our travelers needs to make every trip a unique experience.
She was born in Madrid and her passion for travel has taken her to many corners of the planet from South America to Asia stopping by Europe and Africa.
She is an active mom and climbing with her son and daughter is one of her favorites activities!
FAQS – Our team Questions
Of course. We are here to help you not only to have the best experience, but also to help you with any problem or doubt during your trip.
Yes, the Carameltrail team will be in permanent contact during your trip. In addition to the local guides in each city, Carameltrail’s headquarters are in Madrid and are available 24/7.
Yes, you will have 24/7 attention during your trip.
Yes, we have a team of local official guides in all the cities of the destinations we offer: Spain, Portugal and Morocco.
Reviews about our team
Thank you Samuel for the amazing 17-day trip to Spain & Portugal Samuel you prepared for my husband and I.
Our 5-star hotel accommodations were absolutely wonderful and always in the heart of each city we visited. Your local tour guides were super fun as well as informative. We liked that they all knew each other and had wonderful things to say about Carameltrail. We very much appreciated having the wifi device you provided us for our journey so we had constant access to the internet each day – helpful for using Google Maps to get us places on our own. Communication with you while planning our trip AND during our trip was easy and you always replied immediately which was very much appreciated. Finally, it was a pleasure to have met you in person in Madrid when you popped in to check on us to be sure we had everything we needed and were having fun. You have an extraordinary attention to detail Sanuel and I 100% recommend your company to anyone seeking travel plans to Spain and Portugal. We will definitely be back so you can plan for us another travel adventure in the futre. Bravo to you! Muchas Gracias.
I have travelled many places in Europe and by chance found Carameltrail Travel Agency for Spain.
They were absolutely the best I have ever worked with in Europe. Angela did an absolutely excellent job in communicating with us over a six month period. She had everything lined out perfectly with guides, events, train, automobile and wi-fi box. Being from Texas we actually drove from Seville all the way down the coast to the southern part of Spain . Being that we did not speak any Spanish, she had maps and directions for us with signs to look for, thank goodness. She even told us she was available 24-7 if we needed help. If you ever travel to Spain, I give them 5 stars up!! They are the BEST!
The trip to Spain was excellent. The hotels were excellent.
The tour guides in Spain were very knowledgable and helpful. We felt very well taken care. It was a pleasure meeting Samuel and I would highly recommend his services. Sincerely, Bruce and Alexis Lockwood
We had a great trip to Spain.
Thank you and Paloma for everything. I will miss our email correspondence. It seems like we have been emailing for over 2 years now. Keep me in mind for a trip to Morocco in a few years and look me up if you are in Alabama.
We went in a private trip to Spain.
Samuel and his Spain travel agency team at Carameltrail did a great job in putting together an amazing trip for us. The experience was very personalized and the private tour guides in Spain were fantastic. I would highly recommend Samuel and Carameltrail if you’re planning a trip to Spain, Portugal or Morocco. My only wish is that they’d expand their services to other areas of Europe since I’d love to book through them again on our next European trip!
Carameltrail was truly an amazing experience!
I have never used a travel agency per se to plan a vacation, but after this experience, I can say that I was really impressed at the attention to detail. Not only was Samuel very attentive from the initial e-mail, but he was constantly checking and making sure everything was okay during the trip. He also had great recommendations in each city in Espana. It was truly the best trip that I have taken, and a wonderful first experience in Europe. Furthermore, the actual trip itinerary was fabulous! I went with my best friend and another college friend, and we are all 29 years old. We e-mailed Samuel many times before the trip, but he never seemed to care and was always so helpful and quick to respond. We initially told him we’d like to visit Ibiza, and he was nice enough to give us 2 different itineraries. We ended up choosing the itinerary without Ibiza, and it was so worth it. We ended up seeing Barcelona, Nerja, Grenada, Sevilla, and Madrid, all in 9 days, and it was the perfect amount of days in each city. I highly recommend using Carameltrail for any trip to Spain, and this is coming from someone who has never blogged/Yelped about anything, so you know it has to be good!
Samuel, So pleased to be able to comment on this page and tell how much we enjoyed our travels through Spain and Portugal.
Carameltrail and Samuel went above and beyond any travel agency we have used in the past. It was very evident that this company is a labor of love. We learned so much from each of the excellent Spain local guides Samuel arranged for us to meet in each of the cities we visited. So much history in both countries, but if we were on our own, we would have missed all of the personal stories about the personalities and cultures, the art and music, the idiosyncracies, the wonderful, odd little details that make up a culture. We felt like we were immediate friends with each of our guides And our drivers were so friendly and helpful. I lost my travel journal with everyone’s names and emails, which made us sad as we have invited all of them to visit in California! Everything was covered and with our little wifi device we could contact Samuel at any time with any issue and he responded quickly with a solution to the problem. This was a rare experience for us in the travel sevice industry. So- we miss you Samuel! Greetings to everyone at Carameltrail!
Samuel and Carameltrail organized an absolutely first rate trip to Spain for myself and eight other family members.
I was a bit hesitant to choose him initially, since he runs a small Spanish travel agency that I had never heard of before, and since the cost of the trip for nine people was not insignificant. Nonetheless, I decided to take the risk based on Samuel’s excellent reviews on zicasso.com and I could not be happier that I did so. Samuel arranged a first class vacation for us, covering both “must see” tourist sights as well as undiscovered gems throughout Spain. Some of the “off the beaten path” highlights included a cooking class at a restored 18th century farmhouse located in the countryside outside of Barcelona, and five nights stay in a pair of gorgeous villas atop a hill in the southeastern part of Spain overlooking the Mediterranean. Throughout the trip Samuel provided absolutely first rate customer service. My calls/emails to him were always returned within a matter of minutes, and he was there to help us solve whatever problems arose. He is obviously very passionate about his work, and he provides an absolutely impeccable level of customer service. Our trip to Spain with him was a wonderful experience for our entire group.
Carameltrail was referred to us by a friend who had just travelled to Spain and used the services of this Spain travel agency.
She said she had an amazing trip to Spain and I am so grateful she told us about this! This was the best trip I have taken and I have travelled quite a bit. First of all, working with Samuel takes out all of the hassle of planning a trip to another country. We told him what we liked to do and he came up with an itinerary that he felt we may like. He was very responsive and answered all of my questions. He was happy to discuss back and forth and change things if we wanted. We reached out to him pretty close to our trip but he was able to get everything booked for us. This I must say is one of the best parts! No need to do research or read reviews or figure out train schedules and timing–Samuel does it all! And the private tours were amazing! All of our guides were so nice and knowledgable. It was great being able to hang out with someone who is from and lives in the country you are visiting. It really changes your experience and gives a look beyond what you would see as just a tourist. The private tours in Spain allowed us to learn more about the art and architecture than I would have otherwise. My favorite part of European trips is usually the history, art and architecture and this time I got to experience all of this at a completely different level. Also the hotels he picks are so central! We went to Barcelona and Madrid and were able to walk all over both cities from where we were staying. Samuel recommended taking a day trip to Toledo and I absolutely loved it and don’t think I would have ever known to go there if I had done this on my own. I cannot go back to traveling any other way! I plan to go back to Portugal but this time with Carameltrail so I can experience it the right way!
From the planning stage through the actual trip to Spain, Samuel was an attentive and thorough travel agent.
His suggestions regarding guides, hotels, restaurants and transportation were always well thought out and shaped by our travel preferences. His attention to detail was impeccable so we knew even before we arrived in Spain the daily schedule for each place we visited. And even after we arrived and began our trip, he kept in close contact with us via text to ensure that we were pleased with our day’s activity. And if necessary, he was able to contact guides to make slight changes to meeting times if we were running late. You will be in excellent hands if you decide to travel to Spain hire Samuel and his Spain travel agency: Carameltrail.