There were no issues with any tour agencies or activities. All the tours were private, and the hotels were really nice, far exceeding expectations. They were great to work with, helping us plan the trip with activities that fit our interests and budget.
Where they really excelled was once the trip began. The stayed in contact with us, making sure everything was going smoothly. When we had a small medical emergency, our travel consultant really went out of her way to help us find a hospital and meet us there. She stayed with us through the entire appointment, making sure everything was okay before she left. Later in the trip when we lost a beloved stuffed animal at a hotel, they worked with the hotel management and cleaning contractor to locate the toy and send it to us the next day.
I can’t say enough about how great this travel company was!