I wanted to let them know about the EXCELLENT experience that we had.
It all begin with your taking the time to listen to what we were seeking in our trip to Spain and translating those desires into a very workable itinerary.
As individuals in our 70’s we prefer to travel at our own pace with an emphasis on experiencing the culture, the people, the art, the history and the food of the area. Your ability to listen and translate what we wanted resulted in our adding an extra city to our itinerary, which turned out to be one of the trip’s highlights—Rhonda was perfect. The drivers that you arranged to meet us at the airport were punctual and very cordial. The guides were very knowledgeable, personable spoke English well and provided us with the flexibility we required both in the pace of the day and the ability to augment our city tours to address our new found interests. The hotels were perfectly located to allow us to visit the city sites on our own, during our free days, while meeting our criteria for four star accommodations.
The recommendation list for where to eat in each city was most appreciated and zeroed in our our food preferences and price point. When we had an issue that required us to have a wheelchair in order to conduct one of the city tours you were “Johnny on the spot” and we were able to continue with our itinerary as planned.
It is this personal service before, during and after our tour that separates you and Carameltrail from all the others–EXCELLENT SERVICE, EXCELLENT JOB! As a result of our wonderful tour experience with you and Carameltrail I stand ready to speak to others that might be seeking a personal reference.
Alex
“My wife and I just completed a six city 3 week tour that Samuel and the Carameltrail staff arranged and we can report that they did an EXCELLENT JOB!”