CSR Commitment

Carameltrail’s commitment to corporate social responsibility

At Carameltrail, we are committed to offering unique travel experiences that respect the environment, promote social well-being, and celebrate cultural diversity. This protocol outlines the principles, actions, and commitments that guide our operations as a responsible travel agency.

01.

Environmental Sustainability

Objective: Minimize the ecological impact of our trips.

Actions:

  • Promote accommodations with ecological certifications.

  • Prefer suppliers that offset CO₂ emissions.

  • Designing itineraries that use efficient, low-impact transportation.

  • Reduction of plastics and printed materials in our services.

  • Carbon footprint compensation option for each Customer.

02.

Commitment to local communities

Objective: Generate value in the destinations we visit.

Actions:

  • Collaboration with local guides, artisans, and regional producers.

  • Inclusion of authentic and respectful cultural experiences.

  • Donate a percentage of each trip to social projects at the destination.

  • Support inclusive and accessible tourism initiatives.

03.

Traveler Well-Being and Safety

Objective: Guarantee protection and care at all times.

Actions:

  • Emergency protocol with defined response times.

  • Network of medical partners in key destinations.

  • Recommendation of ethical and comprehensive travel insurance.

  • Ongoing training for the team in first aid and crisis management.

04.

Transparency and Business Ethics

Objective: Act with integrity and responsibility.

Actions:

  • Annual publication of a CSR impact report.

  • Code of ethics for employees and suppliers.

  • Clear privacy and data protection policy.

  • Open channels for suggestions and complaints.

05.

Education and awareness

Objective: Inspire our travelers to be part of the change.

Actions:

  • Informative materials on responsible tourism before the trip.

  • Blog and social media with educational content.

  • Events and talks on sustainability and culture.

06.

Monitoring and Continuous Improvement

Objective: Evaluate and improve our impact.

Actions:

  • Trackable indicators: CO₂ offset, projects supported, and jobs created.

  • Post-trip surveys on ethical and sustainable perceptions.

  • Internal and external audits every 12 months.

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